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Customer Service Representive

Posted today

heartland staffing solutionsLincoln (NE)
Customer Service RepresentativesAppliance Repair and Maintenance

SENIORITY

Junior

SALARY

$19.00 per hour

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About the role

Customer Service Representative
Pay: From $19.00 per hour
We are looking for a friendly, dependable Customer Service Representative to join a busy local appliance company in Lincoln, NE. This position is a great fit for someone who enjoys working with customers, is comfortable on the phone, and can stay organized while handling multiple tasks throughout the day.
Job Duties:
  • Answer incoming customer calls and assist with questions
  • Schedule service appointments and help coordinate technician schedules
  • Provide customers with updates regarding service calls, repairs, and appointments
  • Enter and update customer information in the computer system
  • Assist with basic paperwork, data entry, and office duties
  • Communicate professionally with customers, service technicians, and other team members
  • Help resolve customer concerns and make sure customers receive timely follow-upMaintain accurate and organized records
Qualifications:
  • Previous customer service, receptionist, call center, or office experience preferred
  • Strong phone and communication skills
  • Comfortable working on a computer and learning new systems
  • Dependable and able to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Positive attitude and willingness to help wherever needed
Location: Lincoln, NE This is a great opportunity for someone looking for a steady customer service position with a well-established local company.
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

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