Area Vice President
bigdanscarwashDecatur (GA)
About the role
Big Dan's Car Wash is a rapidly growing express car wash company with locations in Georgia, Florida, South Carolina and Tennessee. As a best-in class operation, we are seeking employees who don't just want a job, they want to make a difference! Successful Area Vice Presidents are ambitious, possess an entrepreneurial spirit, and are energetic and highly motivated individuals with a desire to run a business like it is their own. The primary purpose of a Area Vice President is to develop, support, and guide the Operating Partner in their efforts to manage their employees and serve their customers in order to provide a best in class car wash customer experience.
Job Responsibilities:
(The following duties are not intended to serve as a comprehensive list of all duties performed by this position, only a representative summary of the primary duties and responsibilities.)Build a pipeline of employees for promotion to management positions. Continually train and work with the Operating Partners on their skills in
customer relations. Maintain preventative maintenance program at all locations. Ensure that all company processes and procedures are being followed. Increase the retention of successful managers and employees. Maintaining budgeted standards for chemicals, utilities, and equipment repair and replacement. Increasing car counts over same quarter previous year per location. Achieve the budgeted HR percentage. Achieve profit goals. Reduce the number of customer complaints that go above the store level. Community Management: Monitor and improve communications to customers on the internet (website, email responses, Facebook, etc.) and phone when necessary. Network with local businesses, churches, youth organizations to increase
community presence. Communicate and provide training of all marketing programs to sites in a
timely manner. Also, give feedback on all marketing programs. Provide recruiting support to the operating partner as needed. Provide training support to the operating partner as needed.
Job Requirements
Preferred:
Bachelor's degree in business, entrepreneurship, hospitality, or related field.5 years of management experience. Available to travel between sites. Live in the Metro Atlanta area, preferably inside the perimeter. Flexible schedule. Organized with strong attention to detail. Be enthusiastic and friendly. Must enjoy working with people. Treat customers and employees with respect. Strong communication and interpersonal skills. Problem solver. Willing to lead by example. Ability to move about the wash site, take part in all required maintenance
procedures, fill in for all roles when short staffed. Ability to lift up to 50 lbs., bend, stoop and climb a ladder. Willingness to step in and cover for any role when a site is short staffed. Customer-centric mindset.
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Your notice period
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