Remote Technical Support Specialist Help Systems Run Smoothly
Posted today
bridgepoint worksNew York (NY)
Computer User Support SpecialistsEngineering Services
SENIORITY
Senior
SALARY
$40-$50 per hour
About the role
A leading civil engineering firm is seeking a Technical Support Representative to troubleshoot technical issues and provide support for users. This fully remote position offers competitive pay between $40-$50 per hour. Key responsibilities include diagnosing software and hardware issues, guiding users through technical setups, and ensuring effective communication of solutions. The ideal candidate should have a background in IT support and excellent problem-solving skills, making a real impact in a tech-driven environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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