Senior Account Manager - Fine Art Logistics - Full-Time

What You'll Do: Serve as the senior point of contact for key client accounts, build long-term partnerships, understand client objectives, identify growth opportunities, and lead client meetings, presentations, and business reviews Manage and grow strategic accounts by driving revenue and profitability, identify cross-selling and upselling opportunities, support new business development, and contribute to pricing strategies and market positioning Oversee complex domestic and international logistics projects, ensure on-time and on-budget delivery, resolve operational issues, and coordinate cross-functional teams to maintain service excellence Manage account financials through quoting, billing, cost control, margin optimization, profitability analysis, forecasting, reporting, and revenue target achievement Ensure compliance with CITES, NOAA, U.S. Fish & Wildlife, expertise in international shipping regulations, legal, insurance, and company standards while managing operational risk Mentor and support Account Managers and junior staff, share best practices, provide guidance on complex accounts, resolve issues, and foster a collaborative, high-performing team Partner with senior leadership and global offices to manage key accounts, support strategic initiatives, improve processes, and ensure consistent service delivery Champion service standards, analyze client feedback, lead post-project reviews, and implement continuous improvements to enhance operational efficiency and innovation Comply with company policies, procedures, and Health & Safety regulations while acting in the organization's best interests and representing the company professionally What We Are Looking For Education, Experience and Skills Bachelor's degree or equivalentprofessional experience 7-10+ years of account managementexperience within fine art logistics, auction houses, design, luxuryservices, or a related industry Demonstrated success managingcomplex, high-value client accounts and revenue-generating portfolios Strong commercial acumen with aproven ability to drive account growth, profitability, and clientretention In-depth knowledge of logisticsoperations, import/export compliance, and pricing strategies Excellent leadership, communication, presentation, and negotiation skills Experience mentoring, coaching, orsupporting junior team members Proficiencyin Microsoft Office Suite; experience with HubSpot and Moveware is a plus(training provided) Why Join This Opportunity? Work with a globally recognizedleader in fine art logistics Partner with prestigious, high-value clients Play a strategic role in businessgrowth and client success Collaborative, high-performanceenvironment with strong leadership support If you are passionate about delivering exceptional client outcomes and driving continuous improvement, we encourage you to apply today and a growing team.