Senior Tier-1 CSM - FinTech SaaS, Remote
eltropySpringfield (IL)
Senior Tier-1 CSM - FinTech SaaS, Remote
Posted 2 days ago
eltropySpringfield (IL)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustom Computer Programming Services
SENIORITY
Senior
About the role
Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to guide a portfolio of high-impact financial institution clients. You will serve as the trusted advisor, drive adoption, and deliver measurable ROI across a multi-location landscape. In this role, you will develop multi-year success plans, mitigate churn risk, and collaborate with Sales, Product, and Support to expand value and advocate for customers within Eltropy's roadmap.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.