Computer Support Analyst 2

Computer Support Analyst 2The Department of Biology has an outstanding opportunity for a Computer Support Analyst 2 to join their team.About this OpportunityReporting to Dr. Dee Boersma, the Computer Support Analyst 2 is responsible for facilitating the daily functioning of a ~30-computer research lab. This position also includes maintaining and improving existing data collection programs, administering the 40+ year SQL Server database, and general technical support and documentation to support the Center's research. This is a 80% FTE Professional Staff position.Key ResponsibilitiesSystems Management 65%Maintenance of lab and field computers including installation, networking protocols and security on various operating systems (Windows, Mac, Linux)Staying up-to-date with security needs and employing cybersecurity measures for the lab's computersMaintaining the Center's cloud-based and local backups of fileservers, updating automated processes for backupsMaintaining documentation on backup processes, networking changes, and devicesProviding technical support for equipment and applications used during biological fieldworkPerforming installation, maintenance, and support of software, including but not limited to: Microsoft Office, SQL Server/SQL Server Management Studio, ArcMap, R/RStudio and ResourceSpaceCoordinating IT support, purchase, insurance and backupsAdvise on purchases of computers and other technology-related devicesOverseeing resource needs for student/staff projects, including basic training on computing protocols and necessary softwareResponding to lab member computing needs, troubleshooting technical barriers, and escalating to departmental/UW IT when necessarySetup and troubleshooting of accessory technical hardware (e.g. projectors, printers, scanners, etc.)Database Management 25%Writing SQL queries and stored proceduresProgramming, developing, testing, and debugging applications in MS Access and SQL ServerTraining volunteers, students, and researchers on data entry, cleaning, and extractionProviding users with other flexible methods to access information with an emphasis on "self-service" and ad-hoc analyticsImporting and processing heterogeneous and semi-structured datasets from Center collaborators and instruments into lab databasesDatabase administrationDatabase design, modeling and organization of data in a way that facilitates ease of use and good performance in data entry, reporting and analysisOther 10%Writing documentation, protocols, and manualsAssistance with file and media managementOverseeing student/volunteer technical projectsRequired QualificationsTo be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.Minimum QualificationsThree years of professional experience in programming and/or work in an administrative/operational role OR one year of experience as Computer Support Analyst IApplicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.Additional QualificationsBachelor's degree in Biology, Computer Science, Informatics, or related fieldTechnical knowledge of PC, Mac, and Linux systems, including management and configuration of software and hardwareUnderstanding of information security issuesKnowledge of one or more of the following programming languages: (SQL, Python, E, C, VBA, etc.)Demonstrated excellence in written communication; ability to communicate technical concepts or instructions to nontechnical audiences; technical documentation skills; user liaison skillsPreferred QualificationsFamiliarity with command-line shell and associated scripting language/PowerShell task automationExperience with hybrid backup strategy/data redundancyExperience managing software installations and licensing across a variety of software platformsExperience with SQL Server and SQL Server Management Studio (SSMS)Demonstrated experience with Microsoft Access and Visual Basic for ApplicationsBasic understanding of the principles of biological research and/or interest in biology/natural historyExperience with data management in a wildlife ecology settingExperience designing or maintaining databases; experience importing/exporting dataExperience managing and supervising data entry; prioritizing and assigning tasks and following projects through to completionFieldwork experience; an understanding of the challenges imposed by a fieldwork environmentProject managementAbout the TeamThe Center for Ecosystem Sentinels (CES), housed at the University of Washington, uses information from the study of sentinel species--penguins, whales, wild dogs, and more--to educate scientists, the public and policy makers. Members of the Center are interested in natural history with a deep commitment to field biology. The Center fosters the well-being of ecosystem sentinels with long-term datasets, persuasive communication of conservation science to the public, mentorship of early-career scientists, and using science to inform the public and guide policy.Compensation, Benefits and Position DetailsPay Range Minimum:$71,448.00 annualPay Range Maximum:$96,096.00 annualOther Compensation:Benefits:For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:First Shift (United States of America)Temporary or Regular?This is a regular positionFTE (Full-Time Equivalent):80.00%Union/Bargaining Unit:SEIU Local 925 NonsupervisoryAbout the UWWorking at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.Our CommitmentThe University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.