Strategy & Operations

Posted yesterday

recruiting from scratchNew York (NY)

Business Operations Specialists, All Other Administrative Management and General Management Consulting Services

SENIORITY

Manager

SALARY

$130,000 per year

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About the role

Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs, then connect them with top-tier candidates who are not only highly skilled but also the right fit for the company’s culture and vision. Our mission is simple: place the best people in the right roles to drive long-term success for both clients and candidates.https://www.recruitingfromscratch.com/Title of Role: Strategy & Operations

Location:

New York, NYCompany Stage of Funding:
Series BOffice Type:
Hybrid (3+ Days/Week in Office)

Company Description: Our client is a fast-growing fintech company using data, automation, and AI to modernize a historically inefficient part of consumer finance. Its technology platform helps financial institutions manage complex consumer financial workflows more efficiently while delivering a more personalized and transparent experience for consumers. The platform has already supported billions of dollars in financial accounts and tens of millions of consumers, while delivering significantly improved operational efficiency and customer outcomes. Backed by leading investors and growing beyond its initial product into a broader financial technology platform, the company is looking for high-ownership operators to help scale its enterprise business.

What You Will Do:

You'll join the Strategy & Operations team and take ownership of high-impact initiatives acrossclient strategy, implementations, or compliance, depending on your experience and strengths.
Own complex operational and client-facing initiatives from initial diagnosis through implementation and adoption
Identify recurring problems and turn them into scalable systems, workflows, tools, and playbooks
Partner with enterprise customers to understand business challenges, identify opportunities, and drive measurable outcomes
Lead cross-functional initiatives involving Product, Engineering, Legal, Sales, and Operations
Use data and structured analysis to identify problems, quantify opportunities, and influence business decisions
Build operational infrastructure that enables teams to move faster and make better decisions
Translate recurring customer needs into recommendations for product and go-to-market strategy
Automate manual processes and eliminate low-value operational work
Depending on your track, own strategic client relationships, enterprise implementations, or compliance capabilities

Ideal Candidate:

Background 4+ years of experience across strategy, operations, consulting, implementations, or client-facing delivery
Demonstrated experience diagnosing complex problems and owning solutions end-to-end
Experience managing strategic customer relationships or complex client-facing projects
Strong analytical skills with the ability to turn messy data into actionable business insights
Proven ability to drive outcomes across teams without direct authority
Strong executive communication and stakeholder management skills
Comfortable operating in fast-moving, ambiguous environments
Strong academic background
PreferredExperience at a high-growth fintech, SaaS, or technology company
Background in management consulting followed by an operating role
Experience with SaaS implementations, system integrations, or technical consulting
Familiarity with fintech, financial services, or regulated industriesSQL, Excel, Mode, Looker, Tableau, or similar analytical tools
Ability to independently build lightweight automations and operational tools
Experience using AI/LLM tools to automate workflows and improve operational efficiency$130,000 – $175,000 basefor mid-level candidates$170,000 – $192,500 basefor senior candidates
Hybrid work environment in New York City
Relocation support considered for strong candidates able to relocate within 60 daysH-1B transfers considered on a case-by-case basis
Significant ownership over enterprise growth and operational strategy
Opportunity to work directly across Product, Engineering, Legal, Sales, and leadership

This is a strong opportunity for someone who enjoys the analytical rigor of strategy but wants to be directly accountable for execution and business outcomes.

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