Head of Programmes

Role: Program Manager, Project Management Office (PMO)

The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives. Working within the Project Management Office, this role will maintain integrated plans, track milestones and dependencies, coordinate status reporting, support risk and issue management, and give teams clear visibility into priorities, decisions, and next steps. This is a hands-on delivery role for a mid-career professional who can bring structure to complex work, follow through on commitments, and communicate clearly with stakeholders at different levels. The Program Manager will partner closely with project leads, functional teams, and senior stakeholders to support effective governance and timely execution. The role will prepare clear updates on progress, risks, dependencies, resource needs, and decisions, and escalate matters requiring leadership direction. Support a portfolio of projects and initiatives by maintaining project plans, milestones, deliverables, and status updates. Coordinate work across project teams and track scope, sequencing, dependencies, resource needs, risks, actions, issues, and decisions. Partner with functional and project leads to document objectives, requirements, workplans, responsibilities, and expected outcomes. Prepare and maintain PMO materials, including agendas, action logs, decision logs, risk and issue registers, RACI matrices, dashboards, and leadership updates. Support governance meetings by coordinating materials, capturing decisions and actions, and ensuring appropriate follow-through. Help project teams apply consistent planning, reporting, documentation, and change-control practices. Support project readiness, implementation, and transition activities, including communications, training coordination, documentation, and handoff to business owners. Prepare concise updates for project sponsors and leadership, highlighting progress, key risks, required decisions, and next steps. Promote accountability by maintaining clear ownership, due dates, and follow-up across project activities. Contribute to continuous improvement of PMO templates, tools, reporting, and ways of working. Bachelor's degree or equivalent professional experience~8+ years of experience in project management, program coordination, PMO, business operations, transformation, or a related field. Experience supporting complex cross-functional initiatives involving business operations, technology, data, investment operations, finance, and external vendors.~ Strong strategic planning capabilities with a demonstrated ability to convert business priorities into actionable programs and measurable results.~ Strong organizational skills and attention to detail, with the ability to manage multiple priorities, deadlines, and stakeholders.~ Ability to develop and maintain project plans, trackers, dashboards, status reports, risk and issue logs, and decision records.~ Sound judgment in identifying issues, escalating risks, and keeping work moving in a matrixed environment.~ Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and project-management or collaboration tools.~ Experience in insurance, reinsurance, asset management, financial services, or another regulated industry is helpful but not required.~ Experience with Agile methodologies; PMP certification preferred.