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Infrastructure Service Owner

Posted 4 days ago

inficare staffingHouston (TX)

SENIORITY

Manager

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About the role

Title: Infrastructure Service Owner
Location: Remote
Duration-6-Month Contract Mode of work- Remote Infrastructure Service Owner (6-Month Contract, Remote) We’re looking for an Infrastructure Service Owner to manage the end-to-end lifecycle of two key internal services: Data Center Capacity Management and Technology Debt Management. This is a service and stakeholder management role, not a development role.
What you’ll do:
  • Own service strategy, governance, and continuous improvement
  • Liaise with Business, Engineering, Operations, Vendors, and Leadership
  • Gather requirements, define processes, and set priorities
  • Work with engineering on a capacity management portal to anticipate shortages driven by rising AI demand
  • Evolve the existing Tech Debt portal: collect user feedback, prioritize enhancements, ensure data accuracy, and support testing, releases, and adoption
  • Monitor bugs and enhancement requests to improve the internal user experience

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