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David Careers

Office Associate

Posted today

r19 cloud based phone systemsSea Girt (NJ)
Office Clerks, GeneralOffice Administrative Services

SENIORITY

Junior

SALARY

$25.00 per hour

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About the role

Job Description: The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Office ClerkR-19 Cloud Based Phone Systems Wall Township, NJ | Full-TimeAbout the RoleR-19 Cloud Based Phone Systems is seeking a highly organized, self-motivated Office Clerk to independently manage all day-to-day office operations. This is a self-contained role with no other office staff — you will own the front office, working closely with field technicians, sales, and ownership to keep the business running smoothly. The ideal candidate is comfortable wearing multiple hats: office management, light bookkeeping, customer service, and dispatch coordination.
Key Responsibilities:
  • Office Management
  • Serve as the single point of contact for the front office, keeping daily operations organized and Office running efficiently
  • Maintain office supplies, files, and records
  • Manage incoming mail, deliveries, and general office correspondence
  • Support ownership with administrative tasks as needed
  • Light Bookkeeping & Invoicing
  • Generate and send customer invoices in a timely manner
  • Track accounts receivable and follow up on outstanding balances
  • Process vendor bills and assist with basic accounts payable
  • Reconcile basic financial records and prepare simple reports for ownership
  • Maintain organized digital and/or paper financial records
  • Customer Service
  • Answer incoming calls and respond to customer emails professionally and promptly
  • Address customer questions regarding billing, service, and general inquiries
  • Resolve routine issues independently; escalate complex matters appropriately
  • Maintain strong, positive relationships with customers
  • DispatchSchedule and coordinate service calls and installations for field technicians
  • Monitor technician schedules and adjust routing/timing as needed throughout the day
  • Communicate job details, changes, and priorities clearly to technicians in the field
  • Track job status from scheduling through completion
Qualifications:
  • Prior experience in office administration, bookkeeping, customer service, or dispatch (telecom or field-service industry a plus)
  • Strong organizational skills and the ability to manage multiple priorities independently
  • Comfortable xaygatp working solo in the office with minimal day-to-day supervision
  • Proficiency with basic accounting/invoicing software (e.g., QuickBooks) and Microsoft Office/Google Workspace
  • Excellent verbal and written communication skills
  • Strong phone etiquette and a customer-first attitude
  • Ability to problem-solve and make sound decisions independently
What Success Looks Like:
  • Invoices go out accurately and on time
  • Customers feel heard and issues are resolved quickly
  • Technicians are scheduled efficiently with minimal downtime or scheduling conflicts
  • The office runs smoothly with no single task falling through the cracksR-19 Cloud Based Phone Systems is an equal opportunity employer.$25.00 per hour

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