Director in Training
chickfilaRaleigh (NC)
About the role
Director in Training As core members of the restaurant leadership team, Directors in Training typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department.
Responsibilities:
- Fully own area processes, results, and staffing
- Work with the Director Team to set strategy for operational systems and processes
- Develop strong leaders in the restaurant
- Lead the team toward accomplishing performance metrics
- Ensure proper management and documentation of all area systems and guidelines
- Drive brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
- Explore and implement new ways to improve operations
- Create a positive restaurant environment for the guests and team
- Allocate daily, weekly, and monthly cleaning and maintenance tasks
- Analyze and effect business results: CEM, Food Cost, Labor Cost, Net Profit
- Prepare the restaurant and team for all 3rd Party Audits
- Anticipate and solve long-term issues of throughput and systems
- Support fellow leaders with coverage for time off
- Attend regular leadership meetings
- Participate in all team building events
- All other tasks as assigned
- Required Competencies
- Think strategically and cast vision able to see and communicate the business goals with the ability to use forward thinking and planning
- Communicate effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
- Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
- Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
- Growth oriented: explores new ideas and opportunities to produce results for the business
- Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
- Organizational builder: skilled in organizational strategy and execution: thinks, builds, and leads like an owner
- Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
- Faithful steward: invests and multiplies what has been given to them to steward
- DevelopmentCreate and follow a personal development plan
- Develop and execute quarterly area growth plans
- Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
- Maintain current ServSafe Certification
- Train, coach, and develop strong leaders
- Key Performance Indicators
- Food Safety Score
- Customer Experience Metrics
- Sales GrowthNet Profit
Requirements:
- Full time40+ hours per week
- Flexible availability required
- Work schedule
- Weekend availability
- Monday to Friday8 hour shift10 hour shift
Benefits:
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance 401(k)401(k) matching
- Employee discount
- Paid training
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.