Bilingual Patient Services Representative - PrimeCare Community Health - Chicago

Skills for Chicago Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed. Prime Care Community Health Prime Care Health is dedicated to promoting wellness and providing accessible, compassionate, and culturally respectful health care in partnership with the communities it serves. With eight neighborhood locations across the Chicago area, the organization delivers high-quality, affordable care to thousands of patients, with a strong commitment to supporting underserved communities through community-rooted values and patient-centered care. Job Highlights Provide efficient, high-quality service to patients scheduling or arriving for appointments Greet and register patients in the EMR, verifying demographic and billing information Monitor waiting areas and ensure timely service or communicate delays to patients Identify insurance types and verify eligibility based on patient coverage Candidate Profile 2+ years of medical office experience preferred Experience with EHR systems and Microsoft Office products Bilingual in English/Spanish or English/Polish preferred Strong communication, customer service, and interpersonal skills