Sleep Study Support Specialist
virtual vocationsNew York (NY)
About the role
Providing compassionate and timely support, the part-time Sleep Study Support Specialist will assist patients throughout the sleep testing process, managing equipment troubleshooting and scheduling while primarily working from home with occasional onsite meetings.
Key responsibilities:
Deliver professional phone support to patients and customers, addressing inquiries and providing clear information about services and testing
Coordinate patient testing, ensuring accurate documentation of appointments and follow-up actions while maintaining HIPAA compliance
Collaborate with cross-functional teams to resolve issues and enhance the patient experience, adapting to changing priorities as needed Required qualifications 2+ years of experience in a sleep center or customer/patient-facing environment
Preferred RPSGT or CCSH certification
Experience in direct communication with patients or customers by phone
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Proficiency in handling confidential information in accordance with HIPAA requirements
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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