Service Manager - Climate Control

Posted 4 days ago

sunbelt rentalsPlain City (OH)

First-Line Supervisors of Mechanics, Installers, and Repairers Other Commercial and Industrial Machinery and Equipment Rental and Leasing

SENIORITY

Senior

SALARY

$56,304 - $66,861 per year

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About the role

Service Manager Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner.

Duties & Responsibilities:

Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Provides training and assistance to staff mechanics.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Evaluates all equipment after repairs, maintenance or safety checks.
Documents equipment status before and after rental.
Handles customer complaints regarding equipment condition or operation.
Promote safety awareness
Perform quality control checks
Update, maintain and keep organized equipment service records
Create, update, close and bill work orders
File warranty claims in a timely fashion
Commission New Equipment
Order parts, return parts, and perform parts inventory
Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)

Reporting to include: Equipment due for service, Fleet status Reporting, Equipment Service Record Reporting, Open work order report, Warranty claim summary report, Inventory management, Parts & merchandise detail reporting, Financial and historical trending, Service department financial summary, Shop foreman performance tool, Work order chargeback, Halt report, Open PO report, Tech paid hours vs. worked hour report Perform other duties assigned as assigned by the manager.

Qualifications:

Valid driver's license
Extensive experience in the repair and maintenance of self-propelled platforms and lifts
Knowledge of work planning and scheduling and other supervisory activities
Strong understanding of equipment capabilities and safety requirements.
Clear perspective of maintenance and repair issues in the industry
Planning and management experience
Computer literacy
Reporting experience
Inventory management experience

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $56,304.00 - 66,861.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service AwardsYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

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