Patient Access Specialist

Posted today

addison groupLincoln (NE)

Patient Representatives All Other Miscellaneous Ambulatory Health Care Services

SENIORITY

Mid

SALARY

$17 - $22 / Hour

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About the role

Patient Access Specialist - Lincoln, NE

Location: Onsite in Lincoln, NE

Pay: $17 - $22 / Hour DOE

Benefits: This position is eligible for medical, dental, vision, and 401(k)

Hours: 7am-7pm or 7pm-7amJob Description

The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, insurance verification, registration, and financial clearance while delivering excellent customer service.

Key Responsibilities:

Greet and assist patients in person and over the phone
Schedule, reschedule, and confirm patient appointments
Register patients and maintain accurate demographic information
Verify insurance eligibility, benefits, referrals, and authorizations
Collect co-pays, deductibles, and outstanding balances
Explain financial responsibilities and payment options to patients
Obtain required consent and privacy documentation
Coordinate with providers, nurses, and insurance companies to support patient care
Maintain compliance with HIPAA and organizational policies
Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner
Qualifications1 2 years of customer service or administrative experience in any industry
High school diploma or GED required
Insurance verification and/or prior authorization experience required
Associate degree or healthcare certification preferred

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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