Remote Office Manager

DescriptionThe Office Manager will serve as a trusted partner to the Milliman Minneapolis Health and Life practice's leadership team, helping increase our effectiveness, capacity, and decision velocity by improving coordination and ensuring important work moves forward.This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly.Who We AreIndependent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman’s commitments to our people, inclusion, and sustainability.Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.What You Will Do Executive Support & CoordinationManage complex calendars, meeting schedules, and executive prioritiesCoordinate travel, hotels, retreats, offsites, and team eventsPrepare meeting materials, agendas, and follow-up communicationsTrack action items and help ensure commitments are completedSupport expense management and Concur submissionsLead administrative team and oversee accounts payable and accounts receivable processesConduct document comparisons, redlines, and version reviewsDraft correspondence, gather information, and support executive communicationsSupport legal review processes and contract coordination activitiesCoordinate recruiting activities, interview scheduling, and HR-related workflowsStrategic Project SupportSupport staff career development, goal tracking, and policy administration effortsCoordinate special projects on behalf of leadershipSupport annual planning efforts, retreats, offsites, and practice initiativesGather information and input from leaders and team membersHelp organize materials related to growth initiatives, ownership discussions, and business planningMaintain project plans, timelines, and follow-through across multiple initiativesConfidential Executive SupportParticipate in highly confidential meetings and discussionsPrepare and maintain sensitive business materials and recordsSupport compensation, bonus, and people-related processesExercise exceptional judgment and discretion when handling confidential informationContinuous Improvement & AI EnablementIntroduce and refine processes that improve efficiency, standardization, and collaborationUse AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation developmentHelp identify opportunities to reduce administrative burden across the practiceContinuously look for ways to make work easier, faster, and more effective for the teamWhat We Are Looking ForProfessional Qualifications20+ years of experience supporting executives, teams, or business operationsExperience in healthcare-oriented businessesProficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, Word, and SharePointStrong written and verbal communication skillsAbility to manage multiple priorities while maintaining attention to detailOutstanding organizational skills and follow-throughStrong project coordination and administrative skillsExecutive Assistant support for senior leadersExperience supporting recruiting and onboarding effortsExperience with event, travel, retreat, or meeting planningPersonal QualificationsExceptional service orientation and desire to help others succeedHigh discretion, integrity, and sound judgementExcellent relationship-building skills and ability to work effectively with people at all levels of the organizationComfort working independentlyCuriosity about how AI tools can improve productivity and collaborationIndividual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The TeamThe Minneapolis Health and Life practice is composed of healthcare and long-term care insurance professionals who provide our clients with industry-leading consulting services. We also develop and maintain innovative products that complement our consulting services. We are an expanding group with experience leading the way in industries that continuously change and evolve. Our office encourages an open and collaborative work environment to help our professionals grow and thrive. The administrative team is involved in work that supports all areas of the practice.LocationThe expected application deadline for this job is September 4, 2026.This role is based out of the Milliman office in Eden Prairie, Minnesota, but candidates hired into this role may work remotely anywhere in the US.CompensationThe overall hourly range for this role is $34.47 - $63.42, which corresponds to an annual salary of $71,700 to $131,905 assuming 40 hours worked per week.For candidates residing in:Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $39.64 - $63.42, corresponding to a $82,455 - $131,905 annual salary assuming 40 hours worked per week.All other locations the range is $34.47 - $55.14, correspond to a $71,700 - $114,700 annual salary assuming 40 hours worked per week.A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. This is a non-exempt overtime eligible role.Benefits We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.401(k) Plan – Includes a company matching program and profit-sharing contributions.Discretionary Bonus Program – Recognizing employee contributions.Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.Holidays – A minimum of 10 paid holidays per year.Family Building Benefits – Includes adoption and fertility assistance.Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.Life Insurance & AD&D – 100% of premiums covered by Milliman.Short-Term and Long-Term Disability – Fully paid by Milliman.Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.