Card Support Specialist
virtual vocationsNew York (NY)
About the role
Providing exceptional customer support, the part-time Card Support Specialist will manage travel and procurement card applications, modifications, and terminations while working remotely on a contract basis.
Key Responsibilities:
Resolve card applications, modifications, and terminations in accordance with service level agreements
Address customer inquiries regarding the card program by performing transactions and documenting cases
Collaborate with team members to handle complex customer questions and ensure efficient service delivery
Required Qualifications:
Hands-on experience with M365 Applications, Internet Explorer, Teams, and Outlook
Previous experience with a corporate card program
Customer service background in call center, retail, or financial services
High School Diploma or Bachelor's degree
Basic understanding of networking technologies and protocols
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this