Client Partner

Posted 5 days ago

iris softwareRaleigh (NC)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Computer Systems Design Services

SENIORITY

Manager

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About the role

IRIS Software Inc. is seeking a talented Client Partner – Manufacturing Domain to lead and strengthen client relationships in Raleigh, North Carolina. The Client Partner will be responsible for driving rapid business growth within assigned accounts, with a strong focus on expanding revenue and profitability. This role will own the overall account P&L, including both top-line growth and bottom-line performance, while developing and executing strategies to achieve targeted business outcomes.

Key Responsibilities:

Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leader
Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
Engineer deals and run the sales cycle by guiding the presales/ delivery teams
Manage and lead the IRIS team at the customer location
Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
Handle escalations and negotiate with the customers, as required
Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS’ business interests

Required Skills and Experience:

Must have experience in managing IT engagements with clients in the industry for at least five years
Background and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperatives
Track record of managing and growing accounts
Excellent written and oral communication skills with an ability to make effective presentations
People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
Ability to perform the role of a “trusted” advisor

Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts. If you’re interested in this opportunity, you can apply directly for the position or send your updated resume to rashi.agarwal01@irissoftware.comRegardsRashirashi.agarwal01@irissoftware.com

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