Chief Operating Officer (COO)/Executive Director

Chief Operating Officer (COO)/Executive Director Philadelphia, United StatesJob Description The Executive Director serves as the principal architect of enterprise performance, overseeing day-to-day corporate mechanics, fiscal hygiene, and cross-functional execution. This executive leader partners with the Board of Partners to synchronize support infrastructure with long-range commercial targets, directly safeguarding profit margins and optimizing organizational throughput.Reporting Channels & StructureSolid Line Reporting:Board of Partners / Management Committee.Key Collaborators:Division Chairs, Practice Leads, and Corporate Function Heads.Direct Supervision:Head of Corporate Finance, Director of Revenue Cycle, Head of Information Technology, Information Governance Lead, and Workplace Experience Manager.Key WorkstreamsCommercial Finance & Margin OptimizationDirect end-to-end corporate fiscal cycles, managing close procedures, capital allocation matrices, and annual budgeting workflows.Track velocity metrics across the utilization life cycle, targeting realization, collection cycles, and work-in-progress (WIP) aging velocity.Modernize revenue operations by eliminating leakages in billing cycles, time tracking compliance, and receivable recovery strategies.Engineer, deploy, and monitor client-level performance indicators (KPIs) to isolate and remediate margin contraction.Architect fiscal governance frameworks, internal risk controls, and corporate tax compliance strategies alongside third-party auditors.Synthesize predictive financial models and variance reports for executive leadership to steer capital deployment decisions.Infrastructure, Security & Workplace LogisticsGovern support infrastructure verticals, driving operational SLAs across technical, spatial, and administrative departments.Modernize workplace ecosystems to remove administrative friction, optimizing technical workflows to maximize professional output.Audit and renegotiate supplier contracts, managing vendor risks and consolidating third-party spending.Solidify corporate resilience parameters, supervising enterprise cybersecurity protocols, governance standards, and business continuity architecture.Human Capital Strategy & Performance IncentivesSynchronize talent acquisition, onboarding architectures, and performance metrics with capacity planning models.Partner with executive stakeholders to design performance-tied compensation frameworks that align personnel output with margin expansion.Oversee labor law compliance, workplace relations policies, and professional retention programs across distributed offices.Match business development activities with structural margin objectives alongside the growth marketing unit.Assist internal divisions in generating data-backed pursuit strategies for targeted market penetration.Implement rigorous tracking mechanisms to analyze capital return on investment (ROI) across all marketing campaigns.Governance, Strategy Execution & Risk MitigationAct as primary operational advisor to the Board, shaping strategic roadmaps, setting leadership agendas, and documenting institutional decisions.Drive operationalization of boardroom mandates, establishing project management structures to ensure full delivery accountability.Manage corporate risk architecture, protecting the enterprise through proactive procurement of professional liability, cyber, and general indemnification policies.RequirementsBachelor’s degree in Business Administration, Finance, Accounting, or a closely related fieldRequiredMaster of Business Administration (MBA), Certified Legal Manager (CLM) designation, or an active CPA license.7 to 10+ years of progressive leadership experience managing the administrative operations of a mid-to-large partnership structure (e.g., law firm, accounting firm, or professional services consultancy).Proven track record in a senior management role (C-suite, Director, or VP level) reporting directly to a Board of Directors, Executive Committee, or Managing Partners.#J-18808-Ljbffr