Hybrid IT Service Desk Technician II — Tier 2 Support
24hr homecareLakewood (CO)
Hybrid IT Service Desk Technician II — Tier 2 Support
Posted today
24hr homecareLakewood (CO)
SENIORITY
Mid
About the role
24 Hour Home Care is seeking an IT Service Desk Technician II to provide hands-on Tier 2 support in a hybrid IT environment. You will assist with user devices, identities, applications, and network issues, handling escalation and documentation in a Jira ITSM workflow. You will manage M365, Entra ID, AD, and Intune administration, assist with onboarding/offboarding, and implement Power Automate and PowerShell automations to streamline tasks.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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