Remote IT Application Support Services - Hylands OnBase - Occasional Onsite

REQUIREMENT:IT Application Support Services - occasional onsite collaboration in Santa CruzSanta Cruz, CaliforniaNeed Overall 10+Years of experience3 References from the recent projects are must.Required Skills:Designing, developing, and supporting integration processes to other applications, e.g., Central Square TrakIT, Eden (HR, Finance, Payroll, and Utility Billing), Cashiering Point of Sale, and Hylands OnBase Document Management, etc.Ad Hoc reporting.Application configuration to support business needs.Application enhancements to support business operations or enhancements.Data cleansing and migration support as needed.Demonstrated experience in conducting work for government institutions of similar or larger size and scope.Preferred Skills:Prior work supporting municipal systems (city-level or local government entities)Familiarity with commercial off-the-shelf (COTS) applicationsExperience in handling multiple systems simultaneously (~80 applications)Knowledge of project coordination or support delivery in a multi-departmental environmentExperience working under the direction of Assistant IT Directors or City IT leadersAbility to collaborate with both technical teams and non-technical city staffKnowledge of regulatory/compliance practices in municipal systems (e.g., secure protocols, user privacy)Specific Skills:T-SQL and SQL Server supportApplication integration (Eden, TrakIT, OnBase)Crystal Reports and SSRS reportingApplication configuration and enhancementsData migration and cleansingSFTP and Single Sign-On (SSO) familiarityMicrosoft Teams and Office 365 collaborationExperience with BluePrism and TrackIT toolsCertifications:Microsoft Certified: Azure Fundamentals / SQL Server-related certifications (preferred)ITIL Foundation or similar IT service management certification (preferred)Certifications in relevant platforms/tools (e.g., Crystal Reports, SSRS, BluePrism)No specific certifications are strictly required per RFP, but industry-standard credentials are valuedIf you are interested share your updated resume with contact number to sivarajan.s@zirlen.comThis is a remote position.Compensation: $65.00 per hourAbout ZirlenZirlen Technologies Inc, A Leading IT Services company, offering a wide array of solutions customized for a range of key verticals and horizontals. From strategy consulting right through to implementing IT solutions for customers, Zirlen addresses the entire IT space. As a diverse end-to-end IT solutions provider, Zirlen offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace.Zirlen is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Zirlen collaborates with clients to help them become high-performance businesses and governments.