Client Resources Coordinator II-JOBE

Salary Range: $18.42 To $23.08 Hourly

Essential Duties and Responsibilities: Provides educational assessment and instruction necessary to achieve competency approved by the Private Industry Council. Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs. Serves as advocate with government agencies to obtain public assistance. Reassess clients to determine if services are progressing according to plan. Participates in outreach programs; represents Program/Region at community meetings. Helps prepare necessary reports, requisitions and statistics. Develops and implements as individualized study plan for remediation and Basic Skills Training. Assists in development Individual service Strategy (ISS) for clients in their career and vocational plans. Assists with post‐program follow‐up and progress of clients to evaluate effectiveness of competency program. Assists with recruitment, assessment, placement and follow‑up of client services. Conducts pre and post testing of clients to evaluate effectiveness of educational services and competency of clients. Provides regular evaluation of client programs to ensure satisfactory progress. Supervise volunteer and intake personnel providing client services. Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission. Displays sensitivity to the client population’s cultural and socioeconomic characteristics. Performs related duties as required.

Qualifications: Bachelor's degree preferred; completion of 2 required plus one to three years of related expereince and support. Plan short and long range activities. Maintain accurate and orderly records. Analyze and resolve problems. Display sensitivity, tact, and responsiveness in various situations and needs, This is an On-Call position, hours and days vary.