Front Desk Operations Associate Client Engagement

Posted 4 days ago

scenthound euless txFlower Mound (TX)

SENIORITY

Entry

Apply

About the role

Benefits:

Bonus based on performance
Company parties
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development

About the Role: As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

What You'll Do:

Drive membership sales by educating customers on the benefits of routine wellness care
Build strong relationships with dog parents and provide outstanding customer service
Promote and schedule first-time visits to introduce customers to our services
Maintain a clean, organized, and professional front desk environment
Ensure dog safety protocols are always followed to provide a stress-free experience for pets

What We're Looking For:

A sales-driven mindset with a passion for helping customers make informed decisions
Proactive and coachable, with a desire to learn and grow in a fast-paced environment
Strong communication and people skills to engage with customers and build relationships
A passion for dog wellness and safety
Retail, hospitality, or membership-based sales experience is a plus

Career Path & GrowthAt Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide. Why Join Scenthound? Competitive hourly pay plus opportunity to earn commission and performance bonuses$12-$13 per hour plus a guaranteed additional $4-$7 per hour from the Scenter's shared tip pool Flexible schedule - No Sundays or Evenings! A fast-growing company with leadership and growth opportunities A supportive team environment with ongoing training and development A chance to be part of a mission-driven company dedicated to dog wellness and safety If you are an outgoing, driven, and customer-focused individual who wants to grow with a company that makes a difference, apply today and start your career with Scenthound! Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog's Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.