As a Lead, Customer Strategy Analytics & Applied AI, you'll be a senior contributor who drives analytics and strategy end-to-end for the CS org. Improve the analytics, engagement and AI integration strategy for Customer Success and Customer Support. This role will be at the center of designing our s
We are seeking a Google Contact Center AI (CCAI) Developer / Technical Lead to design, build, optimize, and operate enterprise-grade virtual agent and agent assist solutions. Leverage conversation analytics and BigQuery (or equivalent) to:. Lead technical design reviews and post-incident retrospecti
Partner closely with the Digital Marketing Manager to align enterprise brand strategy with practice-level execution. While referral marketing remains the primary driver of patient acquisition, this position strengthens direct-to-patient marketing through improved websites, local SEO, and digital inf