Gathering details
Loading data
DMI is seeking an experienced Contact Center Manager, Help Desk to lead our customer IT support team.. As a Contact Center Manager, Help Desk you will oversee customer support operations, ensuring top-tier service delivery, adherence to Service Level Agreements (SLAs), and continuous improvement.. Stay updated on industry trends, contact center best practices, and IT service management.. 3-5+ years in a Contact Center Manager, Service Desk Manager, or Customer Service Manager role.. Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues.
AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele.. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer’s appliance purchasing experience.. Build rapport with customers and engage with them in an inviting, friendly, and professional manner. Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office. Detail and customer service centric
We are seeking an entry to mid-level IT Engineer to join our team in Jersey City, NJ. This is a part-time (20 hours per week) contractor position providing comprehensive IT support services.. Assist users with mobile device setup and troubleshooting, including installing CyberArk and configuring email.. Upgrade computer hardware components (CPU, RAM, SSD) as needed. Install required software (DLP, SASE, SpecOps, Chrome, Adobe Reader, etc.). Guide users on license requests (DocuSign, Adobe Pro DC, PowerBI Pro, Zoom)
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product.. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product returned to Rinnai.. Ensure records of all work orders, quality control reports, failure analysis, RGA’s, credits, returns, shipping request, etc.. 3-5 years of proven and demonstrated technical appliance repair experience.
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician.. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2.. Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals. Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM). PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance.
Parrish Services- an Ace Hardware Company is an established, growth-oriented HVAC company located in Manassas, VA. Recently, UIC joined a subdivision of Ace Hardware Corporation called Ace Home Services, a collection of local service companies with experienced professionals dedicated to helping homeowners complete home maintenance tasks.. Ace Hardware Home Services has a growing roster of services (including Unique Indoor Comfort), which now include handyman services, plumbing, cooling, heating, electrical and paint.. Ace is now better positioned to serve more homeowners who are seeking to have many home maintenance projects completed for them in a quality manner performed by trained professionals from brands they can trust.. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.. Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
As an Automation Engineer, you will provide hands-on technical support and advanced problem-solving skills for control systems and production process equipment at the Northlake, TX, plant, a manufacturer of quality coffee.. This includes mechanical system troubleshooting to maximize line uptime and interfacing with Allen-Bradley PLCs for diagnostics and issue resolution.. Troubleshoot applications involving electrical/electronic instrumentation, data acquisition, Modbus, LAN, Ethernet protocols, and PLC programming.. Designing and maintaining SCADA/MES software using industry platforms (Ignition and PanelView).. Proficiency in Allen-Bradley PLCs, electrical instrumentation, and industrial networking protocols.
As an Automation Engineer, you will provide hands-on technical support and advanced problem-solving skills for control systems and production process equipment at the Northlake, TX, plant, a manufacturer of quality coffee.. This includes mechanical system troubleshooting to maximize line uptime and interfacing with Allen-Bradley PLCs for diagnostics and issue resolution.. Troubleshoot applications involving electrical/electronic instrumentation, data acquisition, Modbus, LAN, Ethernet protocols, and PLC programming.. Designing and maintaining SCADA/MES software using industry platforms (Ignition and PanelView).. Proficiency in Allen-Bradley PLCs, electrical instrumentation, and industrial networking protocols.
We seek an experienced Sage Intacct Technical & Functional Support Specialist to manage and optimize our Procurement, Inventory, AP, and AR modules.. Troubleshoot and maintain Sage Intacct Procurement and Inventory modules, resolve integration issues, and manage APIs and upgrades.. 3+ years with Sage Intacct Procurement & Inventory.. - Knowledge of procurement, inventory, and reporting in Sage Intacct.. - SQL, scripting, or Sage Intacct certification (preferred).
Reporting to the IT Support Manager, the Network Support Specialist will need to setup, operate, maintain and repair computer equipment used throughout the schools, such as laptops, tablets, desktops, IP cameras, wireless access points, IP phones, intercoms, network printers, projectors and AV related equipment.. Install, configure and support school cafeteria POS system.. Undertake any other relevant activities which fall under the general scope of this position as directed by the IT Service Manager and IT Director.. Basic understanding of IP Addressing, Subnets, VLANs∯*∯ Experience with networking services and protocols such as DNS, DHCP, RDP and SMTP.Hands-on experience with Active Directory.. Preferred certifications: CompTIA A+, Network +
We are looking for a dedicated print production assistant and customer service representative with great communication skills who loves working with people.. The print production assistant is able to work in a fast-paced environment both efficiently and independently.. Responsibilities include, but are not limited to, assisting in creation of promotional print materials from conception to post production, modification of existing designs in Adobe Creative Suite, print production using EFI Fiery Impose, finishing and packaging, as well as other projects assigned.. Print Production Assistant will create production workflows, conduct quality control, and keep inventory of stocked paper and packaging materials.. Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)
Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education.. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining.. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY.?. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide.. OMG Roofing Products is a leading global manufacturer and supplier of value-added components for the commercial roofing industry.. Utilize QAD (ERP) to input, update, and correct purchase orders and other data related to sales, inquiry, delivery, inventory, product location, and shipping status.. Support the Regional Managers and Field Sales Representatives with reporting, pricing inquiries, purchase order entry, and customer support.. Summer BBQ's, Transparent Communication, Health & Wellness Challenges, and many other Employee Events
Whether individuals are seeking a flexible side hustle or a more substantial full-time role, NoGigiddy is the ideal hub for finding the right gig.. Offering competitive pay at $19 per hour, we invite you to join the GigSquad and help us shape the future of gig employment by providing exceptional service to our community.. Document and track all customer interactions and issues in our CRM system.. Strong problem-solving abilities and a keen attention to detail.. Familiarity with CRM systems and customer service software is preferred.
We are hiring a Field Service Engineer to provide post-sales technical support, troubleshooting, and repair services for existing systems or equipment.. This is a hybrid role for our HQ in North Reading, MA, great for someone in New England, preferably MA or NH as our field customers are up and down the East Coast.. TRAVEL- Willing to make frequent travel to customer sites within the East Coast/ US to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Semiconductor Test Systems (J750, UltraFLEX+, Eagle Test). 2+ years of hands-on electro-mechanical troubleshooting and repair experience. Associate's degree in Electronics/Electrical Engineering desired or relevant experience
Customer Service Optician needed. This is a full-time position offering the stability of a career in healthcare, where your BRILLIANT personality can shine!. Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.. Determining the best lens types, materials, coatings, and brands for patients’ lifestyles.. For example, a kid who plays basketball will need something different from someone who works on a computer all day.
Job Description: Civil 3D CAD Drafter & IT Troubleshooter. We are Recruiting on Purpose a Civil 3D AutoCAD Drafter who also can serve as the In-House IT manager for the company of 50+ folks to keep the Office Computer system up and running!. As a CAD Drafter, you'll be a crucial part of our design team, working on a variety of civil engineering projects.. Your expertise in AutoCAD Civil 3D will help shape the future of infrastructure, from terrain models to stormwater management plans.. Knowledge of the 2016 Green Book Erosion Control methodology and NPDES checklist requirements.
Phila Communications is looking for a Field Service Technician to join our team.. The Field Service Technician will be based out of our office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.. The ideal candidate is prompt and reliable, has superior support skills and excellent communication.. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.. High school diploma or GED required; Bachelor's degree or certification preferred Ability to build strong relationships with the customer and display excellent communication skills Ability to manage your workflow in a timely and consistent manager Ability to lift to 55 pounds Problem-solving skills and mechanical aptitude Computer skills including Microsoft office Knowledgeable about all safety requirements Powered by JazzHR
Job Title: Service Desk Manager. Technology& specializes in delivering impactful technology solutions with a focus on data analytics, cybersecurity, cloud computing, and staff augmentation.. The Service Desk Manager is responsible for overseeing a large-scale service desk that handles an average of 40,000 calls monthly across multiple departments with strict service level agreements (SLAs).. The ideal candidate will possess strong leadership skills, extensive experience in service desk operations, and a deep understanding of ITIL and incident management best practices.. Familiarity with IT service management tools and incident management software (e.g., ServiceNow, BMC Remedy).