Customer Service & Support Jobs

We are seeking a dynamic and experienced Customer Service Manager to lead daily operations across multiple functional areas, including Customer Service, Scheduling, Delivery, and Administrative Support.. Coordinate customer scheduling and delivery processes, balancing plant production capacity through effective communication with internal stakeholders.. Lead production planning efforts to meet shipment schedules and execute staffing/resource allocation plans.. Monitor and manage controllable operating expenses, implementing cost control and continuous improvement initiatives.. Contribute to company-wide initiatives and support organizational development projects as assigned.

Windows Management & Desktop Config (Intune/SCCM). The role of the Service Desk Analyst is to ensure we do our best to make our customers' lives easier.. Experience supporting macOS in an enterprise environment and leveraging Jamf.. Experience Windows OS in an enterprise environment and leveraging Microsoft SCCM and Intune.. Experience supporting collaboration tools Microsoft Teams, Mural, Microsoft Teams Room devices (MTR’s), Surface Hubs, etc.

Under the supervision of the Area Service Manager, the Field Service Engineer will be responsible for direct Sumitomo (SHI) Demag machine startup, repair service, and/or providing other technical assistance at the customer's facility to ensure customer satisfaction within the assigned region.. Adheres to daily schedule provided by Area Service Manager to visit and service customers' machinery.. Injection Molding Machine Troubleshooting and Repair, knowledge and experience of electrical, hydraulic and mechanical problems leaving the customer with the assurance that the problem has been or will be resolved.. Specializing in the manufacture of high-precision, high-performance, plastic injection molding machines, and selling over 5,000 machines annually.. Sumitomo (SHI) Demag, together with its Japanese parent company, Sumitomo Heavy Industries Ltd., is one of the largest manufacturers of injection molding machines in the world.

Reporting to the Sr. Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting the day to day operations of the customer service team.. - Experience using Twilio nice to have. Collaborate with Product and IT teams to perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and provide off hour support when required for product deployments and issues.. Experience working directly with IT resources and processes providing day-to-day application support for customer service teams including troubleshooting, issue documentation and resolution, and performance optimization. Experience with tools like Twilio, Sitecore, Salesforce, etc.

Job Title: Customer Service Associate Duration: 3+ Months Location: Springdale, ARShift: The schedule is: 1st shift Sun-Thurs, 8 am – 5 pm.. Job DescriptionSummary:The Customer Service Associate (CSA) has the primary responsibility of managing the relationship between the carrier, customer, and sales groups for their assigned accounts.. The CSA builds this relationship by gaining an in-depth understanding of the customer's organization, product needs, processes, and procedures and partnering with the Sales team to deliver top-tier customer service to all accounts.. Full Description:Acts as the primary contact between the company's Supply Chain and assigned external customers.. Utilizes multiple dispatch systems (TES, LME, Four Kites, OTR) and external scheduling systems (Retailix, Retail Link, UNFI, One Network, etc.)

These are just a few words that describe the Call Center Agent.. Resolve customer problems such as: debit card issues, account overdrafts, electronic disputes, online/mobile banking issues and service charge questions.. Perform a variety of transactions on the customer's behalf such as: funds transfers, stop payments, debit card increases, address changes and check orders.. Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

Ability to handle a high volume of inbound and outbound calls in a fast-paced environment with excellent customer service through the telephone channel and/or email.. Fraud prevention (management of blocks and escalation to the Operational Consultant.. Proven ability to handle a high volume of inbound and outbound calls with professionalism and efficiency.. High level of empathy and emotional intelligence when interacting with diverse individuals.. Proficient with CRM systems, call center software, and Microsoft Office tools.

Client is seeking a tech-savvy, customer-focused Operations Support Associate to join a high-performing IT support team.. Escalate unresolved or complex issues to Tier 2 or Tier 3 IT teams.. Support end-users with Office 365, web tools, and browser-based platforms.. 3+ years of experience in a technology-focused call center or service desk environment.. Strong PC troubleshooting experience, especially with Windows OS and MS Office 365.

In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention.. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems.. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them.. ● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager. ● Support the Customer Success Manager as needed

CEM Corporation (Matthews, NC) is seeking a highly motivated and skilled Information Technology Specialist to provide end-user support, system administration, and technical consulting across a wide range of Microsoft and network technologies.. Deliver IT support services and administration of Microsoft-related technologies, including Office 365, Hyper-V, Windows Server, Active Directory, Teams, Antivirus, and Cisco VoIP.. Professional IT certifications such as A+, Cisco CCNA, Microsoft MCP, MCSA, or MCSE are preferred.. Experience with Cisco VoIP phone systems and switch administration. Familiarity with Microsoft Copilot, Dynamics 365 Finance & Operations (D365 F&O), and Power BI

Performs all duties assigned to IT Technical Support - Coordinator 1.. Provides statewide installation, configuration, maintenance and support for state owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and all associated components, peripherals, and media.. Takes lead in managing user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.. Minimum 2 years of professional experience with Windows based operating systems, various computer hardware, and Remote Control software, Ticketing System software, and Active Directory.. Minimum 1 relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.

Immediately hiring Part Time Call Center Agents at Answer Plus Las Vegas!. We are an inbound call center only.. We do not perform any outbound telemarketing or hard sales calls.. Strong command of the English language with good spelling and grammar. On your second week, you will move to your new set schedule.

Provides customer service and direction to the appropriate loan counter based on the customer's needs. Rings up 'quick' sales and payment transactions at the customer service counter. Demonstrated knowledge of federal and state Pawn and PDL rules and regulations. Highly proficient in the use of MS Word, MS Excel, PowerPoint and Outlook. Demonstrated ability to use PC, including data input into a POS terminal

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.. Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

We are seeking a skilled HR Generalist to support our human resources department in delivering exceptional services to our staff, ensuring a positive and productive work environment that aligns with our mission, vision, and values.. · Administer retiree health insurance programs and provide ongoing support to retirees regarding their benefits.. · Technical Skills : Proficiency in HR software (e.g., HRIS) and Microsoft Office Suite, with experience in payroll processing and employee benefits administration.. · Problem-Solving : Strong problem-solving and conflict resolution skills, with a proactive approach to addressing employee relations issues.. · Specialized Knowledge : Familiarity with leave management (time and attendance), disciplinary procedures, and employee recognition initiatives.

Principle Choice Solutions, LLC (PCS) are trusted and respected healthcare revenue cycle experts.. PCS was built on the sincere desire to provide our associates with a work environment that fosters a healthy work-life balance while providing our clients with a competitive edge, all without sacrificing our values or high standards.. Job Responsibilities As a Call Center Representative, you will ensure a memorable customer service experience by determining the caller’s needs and help them with their inquiries.. High School Diploma or GED required Preferred 1-2 years' experience in customer service Goal oriented with a healthy competitive spirit Strong attention to detail, dependability, and follow through General office skills and knowledge of standard office equipment.. This position is sedentary in nature with minimal lifting requirements.

Currently, we are searching for Technical Support Specialist , Level 1 - Level 4, to fulfill an immediate full-time vacancy.. Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.. Day to day monitoring of the primary SCADA and ancillary systems for health and availability. The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.. Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.

The Network and Security Administrator position will provide hands-on technical support related to computer systems, hardware, or software.. This role will continuously work under the guidance of the IT Manager.. – Device management in Intune.. – Develop security/management policies for laptops and mobile devices.. Keywords: Washington DC Jobs, Network and Security Administrator, Help Desk Ticketing Systems, IT Support, Windows, Mac OS, Mobile Devices, Network Security, Network, Networking, Washington DC Recruiters, Information Technology Jobs, IT Jobs, Washington DC Recruiting