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As a premier provider of environmental services in the Western United States, Patriot Environmental Services provides a wide range of industrial, emergency response and remediation services.. From emergency spill response to hazardous waste transportation to wastewater treatment, or from industrial cleaning to full facility closure and remediation, Patriot can do it all with our own internal resources and do so while accomplishing every metric of success.. Maintain an active and robust pipeline that shows the path to meeting and exceeding the revenue budget. Ensure complete and 80% accuracy of customer and opportunity data within the Customer Relationship Management (CRM) tool. Track and enter data into the Customer Relationship Management (CRM) tool
Provides phone support on instruments, reagents and application for our customers.. Troubleshoots with customers in order to resolve issues by phone, and dispatch FSE/TSS as applicable.. Develop our Digital Product knowledge and understanding in order to aid/support our Digital Product Sales and Marketing initiatives and strategies through interactions with customers during support activity. Provides feedback to the Hotline Manager concerning instrument or reagent open issues.. Determines need for FSE or TSS field intervention and dispatches when needed.
SRS Networks has been providing professional IT Support for businesses in and around Salinas, California since 1996.. This is a full-time on-site Level 1 IT Support Tech role located in Monterey County, CA. The IT Support Tech will be responsible for providing technical support for desktop computers, troubleshooting issues, supporting printers, and performing computer repair tasks.. Technical Support and Troubleshooting skills. Desktop Computers and Printer Support experience. Computer Repair knowledge
SEnergy is seeking proactive, assertive, analytical Senior Power Electrical Engineer who is a technical expert, loves building processes and passionate about developing the next generation. The position is located at our Boerne office and may require some overnight travel to project sites. Coach, train and develop team, including providing conflict resolution, for entire divisional team to meet the specific Client outcomes required. Accountable for the resolution of technical engineering conflicts that arise from assigned team. EDUCATION: PE Certification; 5+ years’ experience in Distribution Engineering Bachelor’s Degree in Electrical or Mechanical Engineering from an ABET accredited program; Possess strong analytical and technical problem-solving skills and able to communicate effectively, orally and in writing SKILLS: Strong (effective) written and verbal communication skills, Exceptional computer skills, with emphasis in project management, spreadsheet and word processing applications.
Creates or updates North Star cases when repair or troubleshooting suggestions are provided to retail employees.. Responsible for continued learning and improvement of skills through instructor-led and web-based training classes and required to maintain Automotive Service Excellence (ASE) Certification.. Provides technical assistance to Customer Advocacy Department (CAD), Parts Information Coordinators (PICS), Claims and other internal departments.. Determines which cases should be escalated to the District Service Quality Manager (DSQM) or District Parts & Service Managers (DPSM) when additional information has not been supplied, the vehicle has been in two (2) times or more or is ten (10) days out of service for the condition presented by the customer with the goal of improving customer retention and satisfaction.. Participates in bi-weekly meetings with the other Technical Service Representatives to review new or updated information provided by Field Quality Assurance (FQA) or NASI. Presents an overview of interesting, difficult, or upcoming issues being reported by the retailers.
Apply today, start tomorrow.. We are looking for people nationwide interested in working from home that are dependable and looking to make $1,200-$2,500 weekly.. International Company Expanding Now and Looking for 15 People to Start Today!. Previous experience in customer service, receptionist, data entry, marketing, human resources, would be a great fit.. Even though this is not a sales position, prior experience doing phone sales, working in a call center, or even face-to-face sales either door-to-door or working in a retail location like a mall or fast food location would be beneficial.
Venteon is currently seeking an Key Account Manager to fill an opening with a manufacturing company located in Elizabethtown, NC. Lead strategic planning and execution for assigned accounts to achieve growth and retention targets.. Collaborate with internal teams (e.g., sales, marketing, product, operations) to deliver tailored solutions.. Bachelor’s degree in Business, Marketing, Communications, or a related field.. Proficiency with CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
The Customer Service Representative interacts with customers by addressing inquiries and resolving complaints.. Accountable for processing, expediting, delaying, or communicating the status of open orders.. Communicates directly with Production, Shipping and other operating functions regarding delivery and service matters.. Responsible for working directly with Accounts Receivable Department on client matters related to customer payment issues and discrepancies.. Computer Proficient in MS Office; Word/Excel/PPT including website navigation; ERP experience preferred.
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.. Coordinate client follow-ups with appropriate claims adjusters. Provide support and back up assistance to other areas of CSC as needed. Previous inbound telephonic customer service experience in a call center environment. Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
The Client Service Representative I (CSR I) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, stop payments, and wires.. The CSR I performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and Call Center Manager with other duties as assigned.. The CCS will also support the day-to-day activities of the Rio Communities Branch drive-up location as requested.. This position will assist the Call Center Manager and the Branch Manager with other duties and projects as assigned.. Experience Required: Minimum of 2 years of Teller and Banking Operations preferred.
Position Purpose: The Sr. Product Support Specialist is responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capacity, and identifying trends and determining and applying necessary changes.. This role also sets standards within the Product Support Team and coaches and trains team members based on knowledge and skill gaps.. The Sr. Product Support Specialist provides after hours, overnight, and weekend on-call support as well as advanced support for the ELT. Typically reports to the Product Support Manager or Sr. Manager.. Travel Requirements: Typically requires overnight travel less than 10% of the time.. Must be legally permitted to work in the United States Preferred Qualifications: 5+ years of minimum experience in a desktop environment for C Suite Executives Expertise in CRM or standard help desk ticketing systems and remote monitoring and management software Excellent written and verbal communication skills, presentation skills Demonstrated ability to diffuse potential volatile situations.
Conducts complete diagnostics of most business problems, factoring in a strong understanding of the business & technical architecture.. Five to seven 5-7 years as a Subject Matter Expert in the Healthcare Payor industry, processing, application software support preferred.. Some knowledge/ experience with Medicaid/Medicare LTSS (Long Term Services & Support) government product is a plus.. NET framework, Microsoft SQL (queries and stored procedures), SSIS, and Tableau is preferred.. Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
As a member of the Customer Care Center (CCC) team, the Technical Support Specialist (TSS) main objective is to be the first contact person for the customers when they reach out for support.. When the inquiry is technical, the TSS is responsible to manage the remote support session dispatching Field Service Technician when needed.. Using the CRM Customer Service Console, the TSS monitors and manages customer enquiries and different remote support solutions for troubleshooting, knowledge management and training.. The TSS will support FSTs to validate and monitoring Spare Parts & Consumables that FST may need to install in the machine so that the machine down time is as short as possible.. BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries.
The Customer Service Specialist will focus on driving best practices in the areas of customer service, support, sales, marketing, and other key team business duties.. Additionally, this individual will focus on helping the organization’s development providing customer care to each customer in a personal and individualized manner.. This Customer Service Specialist will be trained from the entry level up to understand all aspects of our company.. Our mission is to bridge the gap between the product and the consumer with our professionally trained team, and our Customer Service Specialist helps us do that seamlessly.. is preferred Appetite for problem-solving and assisting others Friendly and professional communication skills #LI-Onsite Powered by JazzHR
The CSR responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.. Respond to customer inquiries via phone, email, live chat, or in person.. Offer guidance on energy efficiency programs, payment options, and radiance solutions provided by the company.. Knowledge of street lighting systems or public utility operations is a plus.. Benefits include medical, dental, vision, life, STD, LTD insurance, 401k retirement plan, PTO, Holiday pay and opportunities for professional development.
The CWB Representative role supports the CWB (client Workplace Benefits) contact center by servicing customers through inbound/outbound calls and emails.. Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. Ability to learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers. Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed. Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus!
We are looking to hire new team members to join our spectacular Entry Level Customer Service Representative (CSR) team by the end of this week.. When you apply, please include your resume and check your email for interview updates!. No experience needed Diverse team atmosphere Entry-level position Training guaranteed!. Advancement opportunity Weekly pay and weekly bonuses Holidays off Our company is all about assisting customers with their needs and delivering an exceptional sales experience 100% of the time.. We provide a fun and thriving environment for all of our Entry Level Customer Service Representatives (CSR) and Sales Associates.
The technician will work remotely with a variety of vehicle models, sophisticated electronic key systems, and diagnostic tools to assist field representatives and program keys according to customer specifications.. Ensure detailed documentation of issues in K2.. Attention to Detail : Ability to work with precision and accuracy when cutting keys or programming systems.. Problem-Solving : Ability to diagnose key or lock issues and determine the best solution for the customer.. Job Function CX: Technical Support
This position could be fully-remote, but we would require the candidate to be in the EST time zone.. Assist with warranty claims and ensure customers receive timely resolutions.. ASE Master Technician certification highly preferred.. Holiday Pay (After 6 months of employment you'll be eligible to receive holiday pay for the following holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day).. Paychex Flex (Access and edit direct deposit information, pay stubs, and health & benefits anytime, anywhere).
- Demonstrates conflict resolution, negotiation, and de-escalation skills. - Ability to use pterodactyl control panel.. - Basic understanding of Linux and docker. - Ability to use Crisp live chat software.. - Ability to identify and troubleshoot Minecraft server errors