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Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!. Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst’s escalation process.. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center.. On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.. UniFirst is an international leader in the $18 billion -dollar garment services industry.. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.
Reporting to the Sr. Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting the day to day operations of the customer service team.. - Experience using Twilio nice to have. Collaborate with Product and IT teams to perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and provide off hour support when required for product deployments and issues.. Experience working directly with IT resources and processes providing day-to-day application support for customer service teams including troubleshooting, issue documentation and resolution, and performance optimization. Experience with tools like Twilio, Sitecore, Salesforce, etc.
The Office of Apprenticeships & School-to-Work Programs is housed in the Division of Strategic Initiatives and Community Engagement at Community College of Philadelphia (the College). CCP’s Strategic Plan affirms the College’s long-standing commitment to quality, access, affordability and upward mobility while including an emphasis on diversity, equity and inclusion. Teaching faculty are an integral part of the larger Academic and Student Success Division at CCP including Workforce Development or Career Training. As a minority-serving institution, CCP faculty contribute significantly to our collective efforts to improve student success and eliminate racial equity gaps through the utilization of inclusive and high-quality teaching practices. Incorporate instructional technology to support the learning process.
The role of Associate Specialist, Desktop Support is an integral technical role responsible for providing frontline support and assistance to end users for desktop computing issues.. Assisting in the administration of desktop systems, including software updates, patch management, antivirus management, and system backups, to ensure system integrity and security.. Collaborating with other support teams, such as network support, application support, and help desk support, to coordinate resolution efforts and ensure timely response to user-reported issues.. Basic technical knowledge of desktop hardware, software, operating systems (Windows, macOS), and common productivity applications.. Certification in desktop support or ITIL Foundation certification is a plus.
We’re looking for a Software Implementation Specialist to join our clients team and play a key role in ensuring seamless software operations, product configuration, and issue resolution for their valued clients.. 3+ years of experience in a technical support or application support role. Hands-on experience with ticketing systems (JIRA or similar). Our recruiters are concise and efficient in all interactions, hold exceptional communication, and will support resume writing and interview preparation, so you can land any position you want!. If this role doesn’t align with what you are looking for, we have a host of clients with roles that could be a match.
The Customer Service Representative interacts with customers by addressing inquiries and resolving complaints.. Accountable for processing, expediting, delaying, or communicating the status of open orders.. Communicates directly with Production, Shipping and other operating functions regarding delivery and service matters.. Responsible for working directly with Accounts Receivable Department on client matters related to customer payment issues and discrepancies.. Computer Proficient in MS Office; Word/Excel/PPT including website navigation; ERP experience preferred.
Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled.. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector.. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet.. We are seeking a dynamic and experienced Director of Customer Success & Deployment who will be critical in ensuring a seamless customer journey from initial setup, deployment, and commissioning to ongoing support, ensuring peak customer satisfaction, retention, and growth.. Zendesk) and other relevant technologies.
Ability to handle a high volume of inbound and outbound calls in a fast-paced environment with excellent customer service through the telephone channel and/or email.. Fraud prevention (management of blocks and escalation to the Operational Consultant.. Proven ability to handle a high volume of inbound and outbound calls with professionalism and efficiency.. High level of empathy and emotional intelligence when interacting with diverse individuals.. Proficient with CRM systems, call center software, and Microsoft Office tools.
We’re hiring a Customer Service Representative to be the friendly and reliable point of contact for our customers.. Maintain regular communication with the parts department to track service updates.. Pet Insurance Discounts. Verizon Wireless 12% Discount. Ability to multitask in a fast-paced environment while maintaining attention to detail.
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital equipment at customer sites.. The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service.. The CSE assures the operational quality of the system equipment and coordinates actions with customers to minimize down-time and may provide assistance to Installation Engineers in resolving problems.. The CSE is responsible for their parts inventory tracking along with documentation related administrative work.. In analyzing and diagnosing equipment issues, CSEs may identify a problem exists in a customer process and as a result may recommend shutdown of customer fab equipment to prevent process excursions that would ultimately impact production output.
Omitron is seeking Technical Support Specialists to support operations at Vandenberg Space Force Base, CA.. This role is responsible for delivering exceptional technical support to end-users by resolving hardware, software, and network issues in a secure, mission-critical environment.. Provide first-line technical support for hardware, software, and networking issues via phone, email, chat, and in-person.. Perform routine system maintenance tasks, backups, and data recovery.. Since 1984, Omitron has provided excellence in engineering services and product development to government and industry customers for both civilian and military aerospace programs.
The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients.. Performing advanced troubleshooting and problem-solving within their application to ensure the integrity, integration, and stability of EHR applications for Nordic’s complex customers. Exercising moderate judgment and contributing to decisions, under the supervision of Senior Application Advisors, insupport of Managed Services customers that could have impacts to patient safety, financial integrity, and regulatory compliance;contributing to decisions regarding what escalation is appropriate. Post-secondary education or equivalent experience, required. Trips to the Nordic Home Office in Madison, WI will be expected
The IT Service Desk Lead oversees the daily operations of the service desk team, ensuring the delivery of high-quality technical support services to end-users.. Lead and mentor the IT Service Desk team to ensure excellent customer service and technical support.. 3+ years of experience in IT support or service desk environment, including 1+ year in a leadership or supervisory role.. Experience with ITSM tools (e.g., ServiceNow, HaloITSM, Zendesk, etc.). Familiarity with Active Directory, Google Workspace, mobile device management (MDM), and enterprise security protocols.
Providing technical support for vaccine, biologic, and sterile manufacturing processes in the form of data analysis, troubleshooting, problem-solving, report writing. Supporting change control implementation. B.S. or M.S. degree in, biology, biochemistry, biochemical engineering, biological systems engineering, biomedical engineering, chemical engineering, computer science, integrated science, or related disciplines and 0-3 years of relevant industrial experience.. Experience working in a cGMP environment. Work, co-op, or internship experience in industry
As a Tech Support Specialist here at Honeywell, you will play a crucial role in providing technical support to our customers in the Building Automation (BA) business unit.. You will report directly to our Support Manager, and you'll work out of our Independence, OH location on a hybrid work schedule.. Strong troubleshooting and problem-solving skills with Building Automation.. Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive.. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems.
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision. Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.. We love to recognize hard work, success, and growth with employee of the week, employee of the month, and fun Fridays.. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders.. You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.. We are looking for a reliable and client-focused Client Experience Analyst to join our Field Operations team.. Client Experience Analysts will be responsible for handling client inquiries and resolving complaints through various communication channels such as phone, email, and/or chat.. 1+ years of experience working in a call center, customer service environment, IT support or related fieldSoftware Experience - CRM Salesforce, Talkdesk or HUB or similarMust have excellent verbal and written communication skills to appropriately manage both internal and external partner relationshipsFluency in Spanish or other languages a bonus!. Minimum High school diploma or GED Some college or technical school is preferredStrong problem-solving and critical thinking skillsExcellent soft skills and diplomacy to effectively de-escalate quicklyAbility to work under pressure and handle multiple tasks simultaneously Benefits: At SpotOn, we put people above everything else.
Bio-Techne is a leading supplier of life science products to the research industry.. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, Italy, Spain, Poland, Hungary and Czech Republic.. French Language skill essential. Working knowledge of Microsoft D365 and or Salesforce desirable but not essential. Work closely with all departments within EMEA to ensure superior customer support
Position Overview: As a Customer Service Representative, you'll be the first point of contact for our valued customers.. Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.. Provide accurate information about our products/services and assist customers with placing orders, processing returns, and resolving issues.. Document customer interactions, inquiries, and actions taken in our CRM system.. Contribute to a positive team environment through collaboration, feedback, and continuous improvement.