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Audits, abstracts, and summarizes pertinent data from patient medical records, nurse/doctor notes and other documents; processes insurance claims and reports in compliance with state/federal regulations, laws, guidelines and Kaiser Health Plan policies; obtains physician signature and/or signs as provider representative; prepares service charge letters and invoices referring to fee schedule. Analyzes history of delinquent accounts; determines whether account is collectible; prepares write-off accounts; attaches pertinent information to assist outside attorney; submits to supervisor for review; summarizes monthly write-off report (e.g. breakdown of amounts, service locations, date of service, H.P./N.P. and over-all reason for assignment to collection agency). Minimum three (3) years of experience in medical insurance claims processing or related experience. Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity/innovation, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, teamwork. Primary Location: Hawaii,Wailuku,Maui Mem. Wili Pa Loop Building
With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.. This position requires technical support ownership, technical expertise, and collaboration with Product Owners, Software Developers and Architects, QA, Product Designers, IT, Security and Infrastructure, Call Center operations, internal Business Partner Management, and PMO functions.. Knowledge of Azure and AWS cloud infrastructure. Experience with Dynatrace, Atlassian tools (Jira, Confluence, etc.). Location: This position reports to Chicago on a preferred hybrid schedule, but candidates based anywhere in the U.S. or Canada (i.e. remote/virtual) will be considered.
PIH Health is seeking a dedicated and skilled RN Telephone Advice/Triage Nurse to join our Call Center team on a full-time basis, with the requirement to work days and a rotation of weekends.. Initially, the position will be office-based with the potential to transition to remote work after meeting departmental requirements.. PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region.. Knowledge of nursing functions, basic anatomy, and physiology. Minimum of 2 years in an emergency room or urgent care setting
The Technical Support Engineer responds to situations where first-line product support on-site has failed to isolate or fix problems in malfunctioning equipment, software or solutions.. 3-year hands-on experience with Linux and/or Windows Server 2008 and up-OS.. Experience with Cisco LWAPP Wi-Fi infrastructure CCNA certified preferred.. Experience with 3rd party integrations (Ensemble, HTTP Post). Department Name: PSO Support
Do you thrive in a fast paced, high energy environment?. Do you want to be apart of a growing family and work with people that actually care?. We serve breakfast, lunch and brunch 7/365 at one of the hottest restaurants in the country.. We’re currently looking for Expeditors with a passion for service excellence, and the experience to deliver exceptional experiences to our global audience.. More detail about Batter & Berries - North Lincoln Avenue part of Batter & Berries, please visit
The desired schedule is Sunday to Thursday from 10-6pm with Wednesdays and Thursdays in office/Sunday, Monday and Tuesday remote.. While now recognized as a global fashion brand, MOSCOT remains, at hear, a neighborhood optical shop.. Excellent communication skills, strong attention-to-detail, good problem-solving skills and a positive attitude are a must for this omni-channel position!. This role can be hybrid but the candidate must be able to train on site in Farmingdale, NY for the first 2 weeks of employment.. Experience working with Shopify, SAP Business One and Eye Cloud Pro a plus
Level 1 Tech Support (On-Site | Atlanta, GA | May - August | 3-Month Contract). We’re looking for a motivated recent college graduate or current college student to join our team as a Level 1 Tech Support specialist for the summer.. This is a full-time, on-site role based in Atlanta, GA — perfect for someone looking to gain hands-on experience in IT support.. Provide first-level technical support to end users via phone and ticketing system (Autotask). Experience using Autotask or other ticketing systems, and phone support
About the Role - As an Applications Engineer at Alicat Scientific, you will be the key link between our cutting-edge products and the innovative minds driving scientific research.. Technical Sales: Consult with customers to understand their specific needs and recommend the optimal Alicat product solution.. Customer Relationship Management: Build strong relationships with customers, acting as their trusted advisor and advocate.. Technical Background: Degree in a STEM field (Mechanical Engineering, Applied Physics, etc.). Strong Communication Skills: The ability to articulate complex technical concepts to a diverse audience.
Job Title: Bilingual Spanish/English-Customer Service-Worksite Representative. Job Schedule: Training is on site for 7-8 weeks, 40 hours per week For training.. Once the representative is deemed proficient in call handling the job schedule then reverts to a hybrid 3/2 schedule.. Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership
Netzsch Instruments North America, LLC is part of the Analyzing & Testing business unit of the NETZSCH Group, headquartered in Germany, which develops and manufactures a complete high-precision instrument line for thermal analysis and thermophysical properties measurement, rheology and fire testing as well as offering world class commercial testing services in our laboratories.. Our instrumentation is employed for research and quality control in the polymer sector, the chemical industry, the areas of inorganic and building materials, and environmental analysis.. We are currently seeking a Product Support Engineer to join our customer service team.. Provide remote troubleshooting and technical support for a wide range of lab instruments.. Diagnose and resolve hardware, software, and connectivity issues through phone, email, and video conferencing.
In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport.. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports.. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational.. CRM Tools & ERP Systems: Utilize customer relationship management tools (e.g., NetSuite, Monday.com) and ERP systems to track and manage customer interactions and orders efficiently.. Experience with warehouse management or order fulfillment processes is a plus
We are seeking a Customer Service Manager to lead a small team of customer service representatives who work closely with both internal and external customers.. This onsite role in the Greater Orlando area is ideal for a strategic thinker with exceptional leadership skills and a proven track record of developing high-performing teams.. Lead and mentor a customer service team, fostering a positive and collaborative work environment.. In-depth understanding of the medical device industry, regulatory requirements, and customer expectations.. Experience with customer relationship management (CRM) systems for efficient customer interactions.
We are seeking a dedicated and customer-focused Help Desk Specialist to join our team.. The primary role of the IT Support Specialist is to provide technical assistance to computer system users.. Experience with mobile device management (MDM) solutions (JAMF or Mosley a plus).. Familiarity with ticketing systems (Jira/Confluence, ConnectWise Manage/Automate).. Knowledge of computer software, including configuration management, desktop communications, operating systems, and internet directory services
Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems.. Testing of new devices and ICT services for onboarding into UNHQ support landscape.. 5+ years of experience in an end-user IT customer support role.. Strong understanding of Microsoft Azure Portal & Azure AD.. Strong technical background supporting MFA login and network issues
Client : DC Government. Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.. Resolve customer complaints and issues efficiently and empathetically, following agency procedures.. Process transactions, returns, and exchanges according to agency guidelines.. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
The Bottler Sales purchasers are licensed bottlers or distributors of Coca-Cola products and other leading beverage brands and the Bottler Sales Business Analyst I will serve as a point of contact for internal or external stakeholders including but not limited to our bottling purchasers, Finance, Warehousing, Product Supply Planning, Manufacturing, raw material procurement, and Red Classic Transportation.. Monitors deliveries and manages any outside bottler sales account-specific deliveries not in alignment for the Purchaser Pick-up Authorization or Red Classic Transportation agreements.. Monitors deliveries that are tendered to Red Classic Transportation and Product Supply Planning Logistics teams.. Supports billing resolutions by reconciling sales invoices against submitted purchaser Bottler Return Form (BRFs) for discrepancies on orders, researching discrepancies with warehouse. Experience with Blue Yonder, SAP, Tableau, Power BI, Salesforce Work Environment Office environment #LI-HP1 As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status
PROJECT HOURS: Must be available to work an 8 hour shift between the hours of 7 AM - 7:30 PM EST Monday-Friday. The program has a subsidized plan for families who exceed the income eligibility threshold for Medicaid, as well as full-pay options available for those who do not qualify for subsidized care.. Follow established procedures for handling customer requests, including order processing, billing, and returns. Windows 10 or higher laptop or desktop, ethernet cable, camera, and a wired headset. This position requires bilingual proficiency in Spanish or Creole.
The Support Engineer will be part of the Client Support Organization and report into a Client Support Team Lead. As a trusted advisor to Frontline Educations clients, this role provides insight into best practices and a consultative approach to ongoing client support.. Document and log issues or solutions, track cases to maintain client history within Zendesk tracking system and follow issue progress through resolution.. Actively contribute and work to improve customer self-help through the publication of technically and functionally accurate knowledge base articles.. Experience using Zendesk, SalesForce and/or Netsuite.. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators.
This position could be fully-remote, but we would require the candidate to be in the EST time zone.. Assist with warranty claims and ensure customers receive timely resolutions.. ASE Master Technician certification highly preferred.. Holiday Pay (After 6 months of employment you'll be eligible to receive holiday pay for the following holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day).. Paychex Flex (Access and edit direct deposit information, pay stubs, and health & benefits anytime, anywhere).