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As one of the leading final expense companies in the nation, Senior Life Insurance Company is passionate about giving the best service to our customers.. As a customer service representative for Senior Life, you will be given the opportunity to help families and agents on a daily basis.. The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner for clients of Senior Life Insurance Company.. The position offers an opportunity for individuals to grow within the industry and establish a long-term career with a nationwide company.
As a Senior IT Support Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.. Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements.. Experience with ticketing systems such as ServiceNow. Mobile phone support. Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks.
The responsibilities include strategic planning and execution of goals and objectives, budget development and compliance, profitability, sales management, facility management, inventory management, order fulfillment, customer service levels, installed services, distribution and transportation management and counter/customer pick up sales.. Provides overall guidance to the store managers with regard to labor efficiencies, setting expectations, conflict resolution, performance management, mentoring and coaching, and hiring/training a qualified workforce.. Responsible for the overall management of the distribution, transportation, install, and store operations with regards to efficiency, productivity, customer service and satisfaction, safety, housekeeping, inventory, security, DOT and other related regulations, and facility/equipment upkeep either directly or through the managers at each location.. Strong analytical and problem-solving skills with the ability to make sound decisions and resolve conflicts.. Ability to be flexible, adaptive and manage through business changes with a positive attitude.
Madison, WI (Hybrid).. Project details (project overview, who the contractor will work with, soft skills needed, etc. Candidate should have excellent time management skills, communication skills, and project management. Over the course of the project, the candidate will work on the following: optimizing logs sources, onboarding new logs, troubleshooting issues with ingestion or services, status reports, alerts/reports/dashboards, data models, knowledge objects, and correlation searches. Splunk Cloud experience (5+ years)
As an Apple Authorized Reseller and Apple Authorized Service Provider, we specialize in on-site and in-store troubleshooting, tutoring, and repairs. Role Description GeekHampton is looking for a dynamic Technology Sales and Customer Service Specialist to join our team!. Key Responsibilities: Provide troubleshooting and technical support to clients for a variety of devices (Mac computers, iPhones, iPads, Apple Watches, etc. 1 year experience troubleshooting and supporting Mac/iOS devices in a business or education environment is a plus. What we offer: Top-Tier Health Insurance, Life Insurance, Dental and Vision Paid Vacation Time Employee Discount Simple IRA Retirement Account with company match
Integrated Medical Systems, Inc. (IMS) , founded in 1994, is one of the leading national distributors within the alternate site market.. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom.. People at IMS are innovative, dedicated, and experienced to enhance our customer’s experience from start to finish.. We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers.. As a liaison between IMS and our network of customers and vendors, you are the first point of contact and the embodiment of IMS’ mantra “big enough to deliver, small enough to care”.
As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.. Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
Focus is on initiating, developing, & implementing customer relationship management to drive sales, marketing goals and objectives.. Works in partnership with Key Departments to drive improvements to develop service technology across OTC stakeholders.. Participate in new product launches, as it relates to customer service and consumer affairs.. Drive & develop troubleshooting resolutions for consumer affairs complaint system.. Experience with inventory control, communication, telephony, and portal systems.
A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR’S) in his/her service area work in accordance with Company safety guidelines in a productive and efficient manner also that the delivery vehicles and equipment are clean, maintained and used in a safe manner.. The opportunities for Safety/Customer Retention/Growth are identified and shared with the CSR’S through daily interaction of the C3 Connect Program, C3 Account Management/Visitation Program and routine route observations.. Responsible for Managing and executing all Service related Training Programs for the assigned Team of CSR’S. As needed to meet business demands, CSM will be required to hold Commercial motor vehicle certifications and licenses to directly work a delivery route as needed to meet customer service objectives.. Completes system (ABS) activities in an accurately and timely manner to ensure records are maintained.. Team Staffing and Development
Position Description ADP is hiring customer service professionals for our Associate Client Support Consultants positions.. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years.
Processes utility payments and revenue received primarily via the mail, walk-in utility customers and Call Center.. Assists customers with Agua-messenger Program initiation and credit card draft maintenance.. Makes decisions as to the accuracy of meter readings and charges on utility accounts, calculates adjustments, recalculates bills, and updates the records.. City practice, policy, and procedures Skill in: Performing data entry; operating a 10-key calculator.. Adding and balancing payments; figures utility bills, provides an analytic review of trend analysis.
Pre-certification is obtained per insurance requirements.. Additional Requirements: Knowledge of the latest DSM and Mental Status Exam. A working knowledge of the Addiction and Recovery field.. Additional Requirements: A working knowledge of the latest DSM and Mental Status Exam. A working knowledge of the Addiction and Recovery field.. Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support.. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.
Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks.. The Role As a Technical Support Engineer, you will provide ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction.. Conduct pre-sales consultations, based on relevant engineering principles and industrial processes, to identify prospects’ business problems and articulate AspenTech’s products as the solution.. Uncover and analyze client/prospect needs to support growth in usage, through a variety of pre-sales activities.. Familiarity with public utilities is a plus.
Are you ready to take your customer service skills to the next level?. As a leading provider of remote customer support solutions, AltaConnect offers a dynamic and supportive work environment where you can thrive professionally from the comfort of your own home.. As an AltaConnect Remote Call Center Agent, you will: Assist customers with inquiries, troubleshooting, and issue resolution via phone, chat, or email.. Join us in delivering outstanding customer experiences while enjoying the flexibility and convenience of remote work.. If you're passionate about making a difference and ready to embark on a rewarding career journey, we want to hear from you!
Haven Technologies is a new quote-to-claim insurtech platform for the life, disability and annuities industries that allows carriers to leverage our innovative platform as their own.. We're located in New York's Flatiron District and in case you're wondering, yes, we provide free snacks.. Write and execute basic SQL statements utilizing data visualization programs (i.e. Metabase) on a daily basis; provide and develop workaround proposals or potential solves to Developers on Call.. Experience with SaaS applications (i.e. Google suite, Jira, Jira Service Desk, Okta support).. Being backed by a Fortune 500 company like MassMutual allows us to provide more stability than most startups.
Are you working in an Auto Service Center for a dealership, looking for a career away from long hours and required weekend schedules?. We are seeking confident, outgoing, and self-motivated, Inbound Customer Service representatives with experience in the Automotive industry.. Key Responsibilities: Handle inbound and outbound customer calls professionally and efficiently.. Assist customers with low complexity claims processing and service contract inquiries.. Location(s): AM - Washington St Virt. Office, AM - Illinois Virtual Office, AM - Denver, AM - Texas Virtual Office, AM - Missouri Virtual Office, AM - Nebraska Virtual Office, AM - Oregon Virtual Office, AM - Idaho Virtual Office, AM - Nevada Virtual Office, AM - Montana Virtual Office, AM - Utah Virtual Office, AM - New Mexico Virtual Office, AM - Portland, AM - Colorado Springs Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1
Summary As a Call Center Member Agent - Roseville, CA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.. Documents calls in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include proper documentation.. Experience working with computer software and telephone technology and skilled in the use of help desk software.. Hybrid work environment 3 days a week in the office as needed for face-to-face and client meetings with the remainder of time remote work.. #LI-HYBRID #LI-CB1 The pay range for this position is $31,200 - $44,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
The SMG Primary Care Call Center Agent will appropriately gather information from patients in order to schedule appointments, process referrals, prepare prescription refills, and obtain basic clinical information.. Follow SMG Best Practices by following pre-visit planning protocols to confirm patient insurance eligibility and contacting patients with upcoming appointments that have not confirmed through other means,. Obtain post hospital and transitional care patient lists and proactively schedule these patients per protocol to be seen by their primary care provider (preferably within three to five days) or one to two weeks (minimally),. Assist in chronic care management as needed and/or requested for telephonic appointments with advanced practitioners.. Athena and Meditech experience preferred
You'll work at the intersection of streaming IoT data, advanced manufacturing machines, and virtual factory environments—helping electronics manufacturers unlock real-time insights and performance.. Respond to customer inquiries via ticketing systems, live sessions, and phone support.. Power user of tools like Zendesk, Jira, Asana, etc.. Arch is committed to full compliance with regulations from the Office of Foreign Assets Control (OFAC) to ensure alignment with all applicable sanctions programs.. This means we do not engage in transactions or employment practices that conflict with OFAC regulations, including the hiring of individuals residing in regions subject to US sanctions.
Customer Support Representative (CSR). As the first point of contact for our members, you'll play a key role in delivering exceptional customer service-whether it's through a phone call, an email, or an in-person visit.. If you're dependable, tech-savvy, and passionate about helping people, this could be the perfect opportunity for you!. Serve as the first point of contact for members in person, via phone, and through email.. Deliver outstanding service and problem resolution with a blend of technical knowledge and empathy.