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Title: Managed Services Technician - Hybrid. This role provides remote diagnostics and troubleshooting assistance over the phone for our field technicians and/or customer dispatched technicians, and remote technical support for end-users at locations with installed Energy Management Systems.. This position is responsible for technical analysis and troubleshooting of our EMS (energy management system), supporting our clients’ third party vendors, responding and reporting to clients, and ensuring persistent connectivity to remote servers.. Electrical/HVAC Energy Management Systems experience.. Previous EMS or HVAC controls experience
A growing company is looking for an IT Administrator to provide technical support for its team while assisting with office IT operations.. Qualifications: Minimum 2 years of experience in help desk or technical support.. Strong knowledge of Microsoft 365, including Exchange and Active Directory.. Advanced skills in Microsoft Office for both PC and Mac. Strong problem-solving abilities and attention to detail.. Ability to maintain confidentiality and data security.
Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.. Extensive experience in Problem Management: Minimum 5+ years of hands-on experience in ITIL-based Problem Management, ideally within a SaaS or cloud-native company.. Technical background: Solid understanding of cloud infrastructure, WiFi technology, networking, monitoring systems, and common SaaS architecture.. ITSM tool proficiency: Experience working with platforms like ServiceNow, Jira Service Management, BMC Remedy, or equivalent.. As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 350 ISP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM.
This position is temporary and aims to assist in our growing team.. The Lead Coordinator will manage the recruitment process, from sourcing candidates to onboarding new hires, requiring strong organizational skills, a proactive problem-solving approach, and collaboration across departments.. Use various applications for timekeeping, applicant tracking, and payroll.. Adapt to constant change positively, demonstrating excellent customer service and hospitality, embodying the Aloha spirit.. Join us in shaping our workforce by bringing your expertise as a Staffing Coordinator!
As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC).. Directs subordinates providing building maintenance activities to include basic plumbing and pipefitting, carpentry, painting and plastering, service of machinery, electrical maintenance and custodial.. QUALIFICATIONS Working knowledge in supervising facility maintenance and improvements along with building maintenance work to include one or more of the following: basic plumbing and pipefitting, carpentry, painting and plastering, service of machinery, electrical maintenance and custodial.. Working knowledge of policies and procedures relative to facilities maintenance, equipment, customer service, dispatch, building maintenance, safety and emergency preparedness.. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.
To excel as a Contract Desktop Technician Consultant at TMG Global, candidates should possess a strong foundation in information technology, ideally holding an associate or bachelor's degree in IT, Computer Science, or a related field.. A CompTIA A+ Certification (or equivalent) is strongly recommended, along with additional certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation, which are advantageous.. Additional certifications such as CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Associate or ITIL Foundation are a plus. This includes a General Services Administration (GSA) and Office of Inspector General (OIG) Excluded Parties Check, as well as a seven-year criminal history check covering both felony and misdemeanor records.. For roles involving work in patient care or clinical environments, additional clearances are required: a Pennsylvania State Police Criminal Records Check (PATCH), Pennsylvania Child Abuse History Clearance, and a Federal Criminal Records Check issued by the Pennsylvania Department of Human Services, which includes FBI fingerprinting.
Chenega Services & Federal Solutions, LLC, a Chenega Professional Services ’ company, is looking for an IT Customer Service Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy’s Commander, Operational Test and Evaluation Force (COMOPTEVFOR).. Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations.. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls.. Certification: EC-Council Certified Network Defender (CND) or GIAC Global Industrial Cyber Security Professional (GICSP), CompTIA Advanced Security Practitioner (CASP+), Chief Information Security Officer (CCISO), Certified Cloud Security Professional (CCSP), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CompTIA Cloud+, or Systems Security Certified Practitioner (SSCP).. Experience with configuring and maintaining Windows 10/11 workstations.
It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training support to Family Support groups. The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a later time between the hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and staff; as they set up and use our technology from initial startup, troubleshooting, and virus/spyware removal to resolution of software, hardware, printer, and network issues. Strong remote troubleshooting and working knowledge of High-Speed connections (DSL/Cable-Modem) and TCP/IP. Ability to make quick and clear decisions in accordance with Connections Academy policy.
Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades.. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.. We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more.. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.. Excellent computer, typing, and 10-key skills
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.. Property and Casualty license (must be able to obtain). This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.. We are located in LEXINGTON, SC and help customers with their insurance and financial services needs, including: Auto insurance
Our client is seeking a Help Desk Specialist to provide exceptional customer support within our IT department.. This pivotal role involves phone and in-person support to users across a range of issues, particularly EVOIP (Avaya and MS Teams), The Help Desk Specialist ensures the smooth operation of our technological services.. Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph.. Familiarity with ITSM ticketing systems, preferably ServiceNow.. Industries Government Administration and Defense and Space Manufacturing
A Fortune 50 financial services company is seeking a highly motivated Desktop Support Technician to join their team in the McLean, VA area.. Provide end-user support for connectivity, VPN (Palo Alto GlobalProtect), and access issues. CompTIA A+ certification. Experience with ConnectWise Remote Support. Familiarity with CyberArk Workforce Password Management
Our dynamic environment encourages collaboration, innovation, and personal growth, enabling our team members to thrive and make a meaningful impact in the payment processing industry.. We are currently seeking a passionate, driven, and detail-oriented Customer Support Representative III / Assistant Manager to join our Customer Service team and play a pivotal role in our journey.. The Customer Support Representative III / Assistant Manager is responsible for supporting the Customer Service Manager and assisting customers with their inquiries on merchant sites.. Document all communication with clients and customers within Segpay's help ticketing system.. Complies with PCI standards, policies, and best practices in the area of security, with a strong emphasis on the protection of sensitive data.
Overview The Senior Manager of Technical Services is responsible for overseeing and leading the Technical Support and Field Quality Assurance (FQA) teams that operate around the clock, 24/7/365.. While this role's working hours will primarily follow a set schedule, they must ensure continuous team performance, address urgent concerns, and implement strategies for effective shift coverage and service excellence.. 5-7 years of experience in a technical support, field service, or IT operations leadership role.. Experience in access control, security systems, SaaS, or technology-driven environments is a plus.. Strong technical acumen with a deep understanding of access control systems and customer support platforms is a plus.
This hybrid Product Owner role plays a pivotal part in delivering customer-focused digital products and solutions.. 3–5+ years of experience as a Product Owner, Technical Product Owner, or Business Analyst, preferred in SAP environment.. Strong understanding of Agile/Scrum methodologies and software development lifecycle (SDLC).. Preferred experience in configuring business workflows and automating processes using workflow engines or low-code/no-code platforms (e.g., Power Automate, Salesforce, ServiceNow). Familiarity with tools like Jira, Confluence, Azure, MS Office, Service Now, or similar platforms
Opus 1 Music Studio Music School Administrative Manager Mountain View, CA·Full time. Looking for an experienced Music School Administrative Manager with proven customer service, sales, and complex scheduling experience!. Description Opus 1 Music Studio is a highly reputable music school in Palo Alto and Mountain View, with a large student base and a team of dedicated teachers.. We are currently looking for a dynamic and experienced individual to join us as an Administrative Manager.. Proficiency in foreign languages such as Chinese, Korean, or French.
The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM’s overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist.. The CSM II will use their OEM, product, and industry knowledge to address proactive and reactive customer requests and issues.. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers.. Provide monthly product review (MPR) reporting and optimization recommendations to improve all aspects of the customers’ websites, utilizing the Specific OEM (i.e., FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met. Knowledge of SEO, SEM, JIRA, CRM (Customer Relationship Management), and Salesforce
Join Our Dynamic Team as a Customer Service Representative/Delivery Driver I in Warner Robins, Georgia - Where Integrity, Collaboration, and Professional Growth Thrive!. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.. Support outside sales by handling customer complaints, credits, billing, ordering, and UPC requests.. The role also requires excellent communication skills, continuous speaking and hearing, and clear vision for daily computer tasks.. The position involves both indoor and outdoor work in an industrial setting, with occasional travel (up to 5%).
LATAVCO (Prime Vendor) is seeking candidate resumes to submit to our higher educational client (Accounting) for Accounts Payable Support for their Woodland, Texas location.. Extensive AP Experience (5+ years) o High-volume invoice processing o PO matching and non-PO invoice handling. Technical Skills o Proficiency in accounting software (e.g., PeopleSoft) o Strong Excel skills (pivot tables, VLOOKUPs, reconciliations). Analytical and Problem-Solving Abilities o Researching and resolving invoice/payment discrepancies o Handling GL coding errors or exceptions. Soft Skills: o Accuracy and attention to detail o Time management and efficiency in a fast-paced environment o Good communication for vendor and internal team interactions o Ability to adapt quickly to new systems or procedures (key for temp roles)
This individual contributor role requires a balance of strategic outreach, account development, and day-to-day sales execution.. Drive revenue growth through cold calling, lead management, and consistent follow-ups with new and existing clients.. Comfortably using CRM platforms, Microsoft Office Suite, and digital sales tools.. This is a remote role with daily travel required to customer locations, vendor sites, and company facilities.. and walking through customer sites, warehouses, or distribution environments as needed.