Customer Service & Support Jobs

The ideal candidate loves talking to people and proactively solving issues.. Process Credit Card, Check Receipts and/or Cash Receipts for additional services. Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals. Monitor driver and vehicle performance while enroute through automated tracking software, including route issues. Maintains routing database by entering client addresses for all areas.

The CS&S Client Technical Support Associate responds to tier II escalated technical inquiries from internal and external clients regarding online access and navigation of website, systems and accounts.. Additionally, we provide Client Support and Protection typically related to online access attempts via our electronic channels.. Excellent interpersonal skills, including proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner over the phone.. Excellent technical knowledge of the Internet, Networking, Wi-Fi, and ISP’s.. Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support. Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature). Experience writing knowledge base articles and tip sheets. Experience using ticketing systems (in this case ServiceNow experience is preferred). Open to working an 8 am- 8pm CT shift

Day to day technical and application support for external clinician network and internal client employees. Customer engagement via ticketing system, inbound and outbound, and email channels. Resolve Apple iPad, iOS, and client application support for Clinicians.. Resolve MacOS, Windows OS devices, a Consumer Electronics company Peripherals, and Logitech webcams for internal client employees. Experience with web-based applications and mobile device management tools (Google Workspace, Slack, MaaS360, Workspace One)

Frequent walking, keyboarding, speaking, writing, bending, carrying, pushing, pulling, sitting, and turning. Other Requirements: Excellent written and verbal communication, strategic planning, problem solving, organizational, time management, and conflict resolution skills. Computer proficiency in word processing, spreadsheets, data entry, email, and internet. Implements learning activities in logical coherent fashion and paced appropriately to increase retention. Monitors students during recess, lunchroom, study halls, and in hallways.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc. Hands on break/fix, Windows 11, software install and troubleshooting, Customer service, ticket management.. Participate in basic monitoring and routine troubleshooting of infrastructure systems.. Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.. BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Provides support, technical and otherwise for all customer facing tools and resources Instacart online shopping, the web site, ecoupons, the AdvantEdge card, marketing and AdvantEdge Reward programs, Special Order Services (SOS), and gift card orders.. Escalates more complex issues to the Sr. Call Center Representative or the Lead Call Center Representative level support staff.. Respond to and document all social media communications and reviews (on Twitter, Facebook, Instagram, Hootsuite, etc.). Provide technical support for pricechopper.com, online shopping,(Unata ) ecoupons (Inmar) and Instacart.. Maintain the customer data base (NCR and Stratus), and Marketing database (Market Expert) with complete and accurate customer information

Overview About TP TP is a global, digital business services company.. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer.. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?. Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.

Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment.. For more information, visit Position Summary Tier I Support Engineer will provide basic technical support to customers via phone, email, CRM system and occasionally onsite.. This position is required to be onsite at our Lincoln, NE or Wilmington, DE office 3 days a week.. Adhere to organizational goals Occasional travel to customer sites to perform on-site troubleshooting, training, audits, implementations, etc.. Must be a self-motivated, self-starter Able to work in a team environment Ability to work in a fast-paced, multi-task & high-intensity work environment and deescalate tense situations Basic knowledge of Cisco, Microsoft, Linux, Virtual environments and load balancers, certificates are a plus Intermediate computer knowledge preferred Basic wired/wireless network knowledge is required Basic knowledge of leading wireless vendors (Cisco LWAPP, Aruba, Meru, etc.)

The Call Center Representative uses their knowledge of health center services and policies to assist patients with scheduling appointments, complaints and/or problems and any other miscellaneous inquiries.. The Call Center Representative will handle a high volume of inbound calls and should always maintain a positive attitude with each caller.. Most importantly, the Call Center Representative supports the mission and vision of the Zufall Health Center.. Consistently adheres to all departmental policies and procedures and maintains compliance with all rules and regulations as required by Zufall Health, HIPAA, NJ state Ambulatory regulations, Medicare and Medicaid, and any other legal requirements.. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance, and Zufall policies and procedures.

We are seeking a driven Call Center Rep / Appointment Setter to join our Sales Team!. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here!. Manage a high volume of customer inquiries by phone, email, text, and chat.. Ability to instantly build rapport with clients with a friendly but professional demeanor.. Ability to follow instructions from the Business Development Manager.

If you are passionate about delivering top-notch service, have excellent communication skills, and thrive in a fast-paced environment, this role is for you.. Voltguard Utilities Limited is a leading engineering and utilities provider specializing in renewable energy, electrical power solutions, and comprehensive service support for both residential and commercial sectors.. As a dynamic and customer-centric company, we strive to deliver excellence through innovation, quality service, and a commitment to meeting our clients' needs.. - Transaction Processing: Assist customers with order entry, process transactions efficiently, and ensure data accuracy across all systems.. - Work-Life Balance: Enjoy a balanced work-life schedule with flexible working hours and remote work options (where applicable).

Overview We are seeking a full-time Product Support Specialist 1 in our Dartmouth, MA location.. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin’s consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.. This position is eligible for Garmin's benefit program.. Details can be found here: Garmin Benefits

On site 3701 Boardman Canfield Rd., Bldg. B, Canfield Ohio 44406 Work authorization: US Citizen or Green Card only No relocation The Customer Service Manager is responsible for a team of Call Representatives who answer in-bound calls from members and providers responding to questions about their medical, dental and vision benefits.. A Customer Service Manager's role includes 20 - 30% of their day participating in client facing meetings and work sessions.. Manage a team that may work both in-office or remotely.. Play a key role in the review of quality findings and calibration and assist in the development of any necessary remediation plans.. High School/GED required Demonstrate skills in problem solving and benefit plan interpretation Knowledge of CPT codes, ICD10 codes and medical terminology 3+ years working in health care (preferably in a call center) Previous experience as a lead/supervisor preferred

The Service Desk Technical Support person is the initial point-of-contact for troubleshooting laptop and desktop PC hardware, desktop software, office suite, desk and cell phone, and printer problems for our internal and external customers.. Manage corporate IT infrastructure including wireless backbone, physical security, and telephony.. Be aware of latest security threats and be able to quickly respond or recommend course of action to IT management as threats arise.. Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc. General understanding of Incident Management and IT ticket systems, such as Zendesk

The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus.. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols.. Supervises one or more medical call center customer service operations teams and the delivery of services to clients.. Creates and adjusts shift schedules, and notifies call center management of changes to post schedules.. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date.

60 Hours of college coursework OR Certificate verifying a passing score on an approved paraprofessional test Ability to work well with students, staff and parents; good verbal and written communication skills.. Must possess IVP fingerprint card and background check.. Assists independent study, enrichment work and remedial work for the classroom.. Exercising positive problem solving behavior and conflict resolution skills.. Assisting with the supervision of students during emergency drills, assemblies, play periods, lunch periods and field trips.

Description Acara, the premier provider for recruiting solutions, has partnered with our client in Cerritos to find our next generation of Customer Support Representative Location: Cerritos, CA Company: DJI Shift: Mon- Fri 7 am-4 pm Pay: $19-$26.50 p/hr.. Has thorough technical knowledge of DJI products and services Works quickly and efficiently to resolve customer issues Remains calm and professional even when dealing with angry or abusive callers.. Works quickly and efficiently to resolve customer issues Works well in a team environment.. Previous customer service and/or call center background is preferred.. Thorough knowledge about DJI products is a huge plus Excellent communication skills Able to use Internet Software; Word Processing Software (Word); Google Docs Software; and ZenDesk Software.