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As an Entry Level Account Manager , you'll play a crucial role in strengthening long-term relationships with Arcadias customers.. Your main focus will be ensuring client satisfaction by resolving issues before they escalate while keeping customers engaged and informedso they stay with Arcadia for the long run.. While digital advertising might seem tempting on the surface, marketing is inarguably one of the best ways to promote offerings to customers.. You can evaluate it, track it, and if done right, it'll always help you reach a wide section of the audience.. We have continuously delivered our services to well-known companies and brands and helped them with their customer acquisition, customer retention, customer service, and brand awareness needs.
As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service to our agents and customers by educating them on self-service tools and Safeco products and Agency Markets services.. Stays updated on and properly executes upon newsflashes, new workflows and processes Participate as subject matter expert on project teams impacting the contact center (processes, systems, programs, etc). Associates degree in a business related field preferred and a minimum of 2 year as an Agent CSR or a minimum of 4 years external insurance customer service work experience is required.. Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment.. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
The successful candidate will be responsible for problem-solving on the spot, addressing customer inquiries, and ensuring that all products are well-stocked and organized.. Additionally, the Counter will play a key role in team collaboration, contributing to a positive work environment and supporting sales initiatives.. Experience in inventory management or sales management.. Familiarity with point-of-sale systems and cash handling procedures.. Mechanical aptitude may be beneficial when handling equipment or troubleshooting issues that arise.
As a Director of Delivery, you will be a transformation maven, responsible for the end-to-end delivery and management of ERP driven programs in CX-Service Cloud.. Leveraging your expertise in Oracle Cloud ERP solutions and collaborating with the program management office, you will lead teams to deliver innovative, high-quality solutions that meet our clients' business needs.. Configure and customize Oracle CX Service Cloud applications to enhance functionality and user experience.. Provide technical support and troubleshooting for Oracle CX Service Cloud modules.. Proven experience with end-to-end implementation of Oracle CX Service Cloud and its modules.
This is a key leadership role that combines operational management, nursing staff development, and Magnet Nurse Leader responsibilities.. The role also involves strategic planning, influencing the culture of nursing practice, and supporting the organization’s commitment to excellence in nursing and patient outcomes.. Proven experience in staff development, quality improvement, and evidence-based practice.. Demonstrated experience in team building, mentorship, and leadership development.. Skilled in conflict resolution, problem-solving, and maintaining high staff morale
Lil Sweet Treat Boston PM Assistant Store Manager Boston, MAFull time Company website Apply for Boston PM Assistant Store Manager. As ASM, you will support the Store Manager in overseeing daily store operations to ensure exceptional customer service, efficient store processes, and the achievement of sales targets.. You will play a crucial role in team leadership, inventory management, staff training, and store maintenance.. Assist the Store Manager in managing daily store operations, ensuring staff are trained and scheduled appropriately.. Assist in performance reviews and support employee development plans.
Assist customers in selecting appropriate products, troubleshooting customer concerns, caring for store animals, merchandising and store maintenanceIt is the primary point of contact for customers. Help customers troubleshoot problems with their pets. Assist customers with product returns and help resolve customer issues. Assist with animal care for store animals and adoption program animals. Perform store opening and closing procedures including cash counts and checklist items
You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is. check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs.. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad.. you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!. A passion for animals and animal care, especially dogs + cats.
Reports to: Customer Experience Manager. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe.. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can’t have modern technology comforts.. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement.. Strong knowledge of Excel, Shopify, Zendesk
As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC).. Directs subordinates providing building maintenance activities to include basic plumbing and pipefitting, carpentry, painting and plastering, service of machinery, electrical maintenance and custodial.. QUALIFICATIONS Working knowledge in supervising facility maintenance and improvements along with building maintenance work to include one or more of the following: basic plumbing and pipefitting, carpentry, painting and plastering, service of machinery, electrical maintenance and custodial.. Working knowledge of policies and procedures relative to facilities maintenance, equipment, customer service, dispatch, building maintenance, safety and emergency preparedness.. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.
CACI is looking for an experienced Audio Visual/VTC Facilitator in support to the SOUTHCOM customer in Doral, Florida. Audio Visual/VTC Facilitators require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software, and network connections. Audio Visual/VTC Facilitators must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc. The Audio Visual/VTC Facilitator is responsible for maintaining, analyzing, and troubleshooting hardware, software, computer peripherals, and AV equipment. May also mentor or train other Audio Visual/VTC Technicians.
We are looking for a professional with experience in managing the desktop support queue within Remedy.. No degree and 8 years general experience of which at least 6 years is managing Queue in Remedy.. Active CompTIA Security + certification. Currently possess an Active DoD Secret security clearance. Get notified about new Desktop Support Specialist jobs in Maryland, United States.
We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.. You Are: You are a dedicated and passionate Application Engineer with a keen interest in technology and innovation.. You are proactive, detail-oriented, and have a strong understanding of semiconductor and software technologies.. Diagnosing, troubleshooting, and debugging complex electro/mechanical equipment, computer systems, and software.. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.
Focus on brand building, increasing customer count & customer retention.. Develop & maintain local business relationship with hotels/motels for increasing bulk sales.. Maintain relationship with Vendors, landlords, property manager & external agencies.. Manage & motivate team to increase sales efficiency & customer service centric approach for increasing customer loyalty.. Strong organizational & leadership skills.
Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).. Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc.. and fork truck operation.. Perform order entry at both sales invoicing level and request for products from supply plants.. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.
We are seeking an experienced Agile Scrum Master with hands-on experience in Azure DevOps (ADO) to lead Agile teams through the successful delivery of high-quality technical projects.. Lead Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives.. Encourage continuous improvement in Agile delivery through metrics and feedback (e.g., velocity, burndown charts, PI goals).. 8+ years of professional experience with at least 5+ years as a Scrum Master.. Strong experience using Azure DevOps for backlog management, sprint planning, and reporting.
We are seeking a skilled CX Specialist to lead the design, deployment, and integration of modern contact center and cloud communication platforms, with a focus on Zoom Contact Center (ZCC), Zoom Phone, and RingCentral CX. This role is both strategic and hands-on, requiring strong technical expertise and customer-facing experience to deliver scalable, AI-enhanced CX solutions.. Deploy and configure Zoom and RingCentral platforms including call flows, IVRs, digital channels, and escalation paths.. Build API-driven workflows with Zoom Studio, RingCentral Workflow Automation Engine, and third-party CRMs (Salesforce, Zendesk, ServiceNow).. Hands-on expertise with ZCC, Zoom Phone, ZVA, AI Companion, and RingCentral routing tools. Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist)
We are growing and looking for an experienced billing representative to join our team!. Created in 1999, West Point is committed to providing both technical and business services to insurance carriers in the insurance industry including our sister company American Traditions Insurance Company.. Casual dress code (work appropriate). Downloading, importing and posting payments that are provided by various banks after the payment file has been batched.. Constantly operates a computer and other office machinery such as a copy machine, phone/headset, and keyboard.
Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Azure DevOps Engineer Expert. AWS Certified Solutions Architect – Associate or Professional. Microsoft Entra ID, Intune, and endpoint management. DevOps tools and scripting (PowerShell, Terraform, etc.)
As an attorney, you will be responsible for providing legal counsel, conducting legal research, drafting essential documents, and assisting clients with their legal matters.. Conduct in-depth legal research to support case strategies and legal arguments.. Juris Doctor (J.D.) degree from an accredited law school.. Juris Doctor (J.D.) from an accredited law school.. Strong legal research and drafting capabilities.