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Our client in Dallas, Texas has an immediate opening for 2 Customer Service Representatives on a contract to hire basis.. Record interactions and solutions in the CRM system for accurate tracking.. Generate reports and monitor cases to ensure timely follow-ups and complete customer satisfaction.. Assist field employees as needed including managing logistics shipping materials and supplies to stores and drivers.. Working knowledge of Microsoft Excel and ability to quickly learn new software.
The SDR at WorkBay, will generate new business through opportunities by helping business prospects understand the value of WorkBay. You will leverage excellent communication skills, deep product knowledge, and business acumen to build relationships with leads.. You will partner closely with the marketing and sales teams to help small business owners take their next step toward leasing WorkBay commercial real estate properties.. We strive to make the leasing process seamless and easy for any business owner who needs a place to work and provide the perfect space for them to do it.. This position is for someone who wants to take their first step into the world of commercial real estate and be a difference maker in the industry.. -Prefer previous experience in a sales-related role (SDR, or real estate experience is a plus)
Proficiency with Windows OS, Linux OS, iOS, Android OS, and macOS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF). Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, Email Routing. Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards. Exposure to SIEM, vulnerability management tools, and firewalls. Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction
The Technical Support Manager will oversee the Technical Support Team for DriSteem and Anden, which provides service to our customers for field service resolutions and installation inquiries. Meet at least once a week with the Technical Support Team to review open cases, recent events, reoccurring product issues, potential problem jobs, travel plans, and corporate and department KPIs. Ensure that field issue data and communications are collected promptly, recorded accurately, and updated in the Customer Service Management (CSM) tool. Proven ability to troubleshoot commercial HVAC equipment, commercial water treatment systems, and controls installation issues. Knowledge and experience with Building Automation Systems that include (Modbus, BACnet, and LonTalk).
The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management.. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties.. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers.. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels.. Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc
IT Support Specialist. Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team.. Support and maintain VOIP systems, including configuration, troubleshooting, and user training.. Monitor and maintain IT infrastructure, ensuring optimal performance and minimal downtime.. CompTIA A+, Network+, or Security+ certification.
Job Details Description Position Title: Tech Support Engineer – Tier 1 Department: Information Technology Position Reports to: Tech Support Manager Position Supervises: No Direct Reports.. The Technical Support Engineer – Tier I role is to ensure proper computer operation so that end users can accomplish business tasks.. Handle inbound IT service desk contact with phone, email or from the self service portal.. Knowledge of mobile device management tool.. Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Work closely with Treasury Management Sales, Product and Implementation groups. Serves as the subject matter expert for the other team members in Treasury Management Support. Knowledge of commercial banking products, including Treasury Management products and services. CTP, CCM or AAP preferred.. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in states across the southern The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services.
The Call Center Representative uses their knowledge of health center services and policies to assist patients with scheduling appointments, complaints and/or problems and any other miscellaneous inquiries.. The Call Center Representative will handle a high volume of inbound calls and should always maintain a positive attitude with each caller.. Most importantly, the Call Center Representative supports the mission and vision of the Zufall Health Center.. Consistently adheres to all departmental policies and procedures and maintains compliance with all rules and regulations as required by Zufall Health, HIPAA, NJ state Ambulatory regulations, Medicare and Medicaid, and any other legal requirements.. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance, and Zufall policies and procedures.
If you want to work for a company that invests in you and your community, check out our Bilingual Call Center Agent position!. Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.. Handles various types of inbound customer service phone calls, including general questions, complaints, website navigation, payments, escrow, claims, PMI, and document requests while also maintaining focus on first call resolution.. At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.. Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
Just Right Heating, Cooling & Plumbing is a heating and cooling company that was formally started in 2004, but our founder, Dan Dearden, started in the business back in 1977.. The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face.. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary.. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.. Build sustainable relationships and trust with customer accounts through open and interactive communication
At Synergy customer service is our specialty.. The ideal Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services.. CRS's interact with customers to provide information in response to questions, concerns, and complaints by phone and Internet.. This position is a virtual (at home) position in which the individual must have or provide their own equipment.. VOIP headset required for class and for servicing - A wired headset (wireless NOT allowed) (Some clients require a physical phone line but not all)
We are seeking a driven Call Center Rep / Appointment Setter to join our Sales Team!. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here!. Manage a high volume of customer inquiries by phone, email, text, and chat.. Ability to instantly build rapport with clients with a friendly but professional demeanor.. Ability to follow instructions from the Business Development Manager.
Our client is seeking a hardworking Technical Support Engineer who will provide front-line support and solutions to issues customers report for our meeting, video conferencing and collaboration tools (Zoom, RingCentral Confluence, Slack, AVHQ, etc).. Identifying ways to improve the user experience with knowledge articles, self-help, and FAQs.. Experience with Meetings Experience and Collaboration Platforms (i.e., Zoom, RingCentral, Confluence, Slack). Experience with SNOW, Zendesk or similar CRM. Consistent track record of working with Technical and Network operations groups and Engineering to troubleshoot and triage 2nd-3rd tier support issues and escalations.
This is a hybrid position based in Austin, TX, with 2 days required in the office.. As a leading financial services firm, we've guided thousands of clients toward brighter financial futures by equipping them with the knowledge and tools to make informed financial decisions.. We are currently on the lookout for dedicated Client Support Specialists who embody excellent organizational skills, diligence, and a strong team spirit.. Schedule: Monday- Friday 9:00am – 6:00pm cst.. We're looking for bright minds and bold thinkers to join our team and help shape the future of our company.
On site 3701 Boardman Canfield Rd., Bldg. B, Canfield Ohio 44406 Work authorization: US Citizen or Green Card only No relocation The Customer Service Manager is responsible for a team of Call Representatives who answer in-bound calls from members and providers responding to questions about their medical, dental and vision benefits.. A Customer Service Manager's role includes 20 - 30% of their day participating in client facing meetings and work sessions.. Manage a team that may work both in-office or remotely.. Play a key role in the review of quality findings and calibration and assist in the development of any necessary remediation plans.. High School/GED required Demonstrate skills in problem solving and benefit plan interpretation Knowledge of CPT codes, ICD10 codes and medical terminology 3+ years working in health care (preferably in a call center) Previous experience as a lead/supervisor preferred
Personnel Resources is seeking Seasonal CSRs in Eufaula, AL to provide technical support for a leading company.. This position starts at $14.00 per hour and shifts range from 7am-4pm, 8am-5pm, or 9:30 am-6:30 pm rotating every 8 weeks.. Working with customers to troubleshoot equipment and provide technical support. Providing excellent customer service via phone and email. Prior call center experience is preferred
Als NinjaOne Technical Support Specialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten.. Französisch / Italienisch / Spanisch / Niederländisch ist ein Plus. As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences.. Proficient in Windows (Windows registry, services, etc), working knowledge of MacOS, and a general understanding of Linux distributions a plus.. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
We are looking for a customer-oriented service representative in the Plano Area. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary.. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.. Build sustainable relationships and trust with customer accounts through open and interactive communication. Proven customer support experience or experience as a client service representative
Runs PRISM report, makes patient post discharge calls and schedules follow up office visits per protocol.. Performs other duties as assigned and works within scope of RN or LPN licensure as outlined on the Clinical Support Staff Scope of Practice document.. Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.. Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, EPIC, email, e-learning, intranet and computer navigation.. Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.