Customer Service & Support Jobs

A leading technology firm in San Jose is seeking a VP of Server System Engineering and Management to lead its Technology Enablement team.The ideal candidate should have 17+ years of experience in IT or semiconductor industries, with a strong focus on hardware acceleration and AI/ML workloads.This ex

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

We're seeking enthusiastic, customer-focused problem-solvers to join our team as Technical Support Agents. Minimum of two years' front-line, high-volume support/call center experience. Draft support content and customer resources as needed.

Experience in interpreting operational data from systems like Hubble, ExtraHop, Splunk or other monitoring tools along with hands-on experience of production monitoring systems, log analysis, troubleshooting, and support dashboards. The Customer Systems Operations team is looking for a highly skille

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways. There are multiple customer entry points to ISS Customer Care ranging from: phone, face-to-face,

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