Customer Service & Support Jobs

Respond to emergency service calls, including participation in the 24/7 support rotation. Customer Service Technician to support our advanced power distribution equipment. Provide technical support to customers on-site and remotely via phone and email.

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. In this role, you will handle inbound interactions for major brands, assisting customers

Provide technical support to customers on-site and remotely via phone and email. Respond to emergency service calls, including participation in the 24/7 support rotation. Customer Service Technician to support our advanced power distribution equipment.

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S

The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-t

Act as the main point of contact for stakeholders regarding product updates and technical solutions. Prioritize development tasks and manage the product backlog to ensure timely delivery. Drive the design and development of our existing scalable real-time communication systems using Node.

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Customer Service Representatives (CSR) that provide front-line suppor

Technical Customer Support Specialist. Collaborate closely with Customer Success to ensure a consistent and proactive support experience. Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution.

Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge. Provide excellent customer service through active listening on every interaction. Our Customer Support Professionals are a very important part of our family.