Customer Service & Support Jobs

This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. Provide customer support while on site and via email and phone. The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Syste

Provide technical support to customers on-site and remotely via phone and email. Customer Service Technician to support our advanced power distribution equipment. Respond to emergency service calls, including participation in the 24/7 support rotation.

We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Customer expansion and renewal conversations cite support quality as a reason to stay. SRE, or similar customer-facing technical role.

Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests. Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes. We are looking for a Custo

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. In-Home Usage Testing is a quick, easy and fun way to m

Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Strong understanding of Airli

Technical Customer Support Specialist. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Excellent written and verbal communication skills- you can simplify technical topics for non-technical users.

A leading IT service provider in San Antonio is seeking a Service Desk Analyst to deliver IT support in a dynamic environment. Ideal candidates possess a high school diploma or GED, customer service experience, and strong problem-solving skills. The analyst will manage user inquiries and resolve tec

Provide technical support to customers on-site and remotely via phone and email. Customer Service Technician to support our advanced power distribution equipment. Respond to emergency service calls, including participation in the 24/7 support rotation.