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Leads the integration of knowledge management practices into IT service management processes, ensuring that knowledge articles are linked to incident, problem, and change management workflows. IT knowledge management, with at least 5 years of experience implementing and managing enterprise-scale kno
The Digital Services Enterprise Tools Team requires an experienced systems engineer to perform system/application administration, maintenance and operation of the Enterprise Management Tools Suite used to monitor and manage our enterprise server and network infrastructure across multiple networks. E
Leads initiatives to integrate knowledge management capabilities with other enterprise systems, including IT service management platforms, project management tools, and learning management systems. Koniag Data Solutions, LLC, a Koniag Government Services company, is seeking a Senior Level IT Knowled
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ fi
As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e
Complete all calls as efficiently as possible, while still providing excellent customer service, to maximize the number of calls the Contact Center can handle and to provide a high service level to all callers. Make appointment reminder calls to patients (if an automated system is not making the cal