Technical Customer Support Specialist. Collaborate closely with Customer Success to ensure a consistent and proactive support experience. Excellent written and verbal communication skills- you can simplify technical topics for non-technical users.
We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Work directly with technical founders who treat support as a product surface, not a cost center. SRE, or similar customer-facing technical
As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our pr
The Technical Customer Support Specialist provides direct technical support on Revinate systems and software to external Revinate customers and Internal Revinate Team Members. The Technical Customer Support Specialist sits within the Customer Operations Organization and reports to the Manager - Cust
Customers are the lifeblood of Narmi, and our team is filled with colleagues looking to delight customers throughout the Narmi customer journey. Technical Customer Support Associate. Conduct troubleshooting to investigate or recreate technical inquiries.
This is a high-impact opportunity to improve how GitLab teams work together across the customer lifecycle and to build systems that support retention, expansion, and a better customer experience. Strong knowledge of post-sales business processes, including customer success, support, renewals, and th
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. Our secure cloud-based systems allow team members to perform their duties from their des
Document issues/ requests using the Customer Relation Manager (CRM), the customer service follow up database. Answer and respond to all PRMO-related customer issues that are received by way of telephone and/or writing, meeting customer and departmental goals and objectives. Post customer service adj