The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-t
Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Prior call center or customer service experience. In this role, you will handle inbound interactions for major brands, assisting customers
Work From Home: Support a Medical Transportation Client Through the Arise® Platform. Support well-known client programs from the comfort of your home. Offer clear, compassionate communication to diverse callers.
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
Document issues/ requests using the Customer Relation Manager (CRM), the customer service follow up database. Answer and respond to all PRMO-related customer issues that are received by way of telephone and/or writing, meeting customer and departmental goals and objectives. Ability to control and ma
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S