Customer Service & Support Jobs

Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Technical Customer Support Specialist.

In this role, you will take ownership of the systems that power Customer Success, Support, and Community workflows, with a strong focus on the Zendesk platform and the broader support technology ecosystem. Strong knowledge of post-sales business processes, including customer success, support, renewa

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Four (4) years' experience in a call center or contact center environ

Excellent communication skills and ability to work collaboratively. Own the architecture and design of scalable, real-time communication systems using Python, Node. Be part of a mission-driven team transforming intelligent communication systems.

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,

The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-related inquiries across Revinate’s entire product suite with our external customers. The Technical Customer Support Specialist provides direct technical support on Revinate

Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,

Identify and advocate for opportunities to improve the customer support and product experience. Excellent communication skills and comfort in customer-facing conversations. Work cross-functionally within a collaborative team across Delivery, Customer Success, Engineering and Product.

You will collaborate closely with cross-functional teams, including Engineering, Data Science, Sales, and Customer Success, to define product strategy, prioritize features, and deliver innovative solutions that ensure scalability, reliability, and best-in-class experiences for brands. Engage with en

Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Strong written communication: your bug rep

Support well-known client programs from the comfort of your home. Offer clear, compassionate communication to diverse callers. Work From Home: Support a Medical Transportation Client Through the Arise® Platform.

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S