Customer Service & Support Jobs

Our products power real-world contact center workflows and deliver measurable business outcomes at scale. Ability to translate ambiguous problems into clear product requirements. Product Management experience, preferably with.

Deep understanding of Conversational AI systems, including natural language processing (NLP), Large Language Models (LLMs), dialog management, and the underlying technical architecture. Passion for innovation, creativity, and solving complex problems to deliver impactful solutions in the rapidly evo

The ideal candidate will have a solid understanding of support governance, incident management alignment, service integration, and operational readiness activities throughout the transition and post-transition support lifecycle. Drive root cause analysis, problem management, and continuous service i

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Online Consumer Panels America is a consulting firm tha

Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs. Providing basic user and customer support and troubleshooting in intelligen

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Four (4) years' experience in a call center or contact center environ

Level99 Entertainment seeks a Senior Systems Engineer to manage network infrastructure, ensuring seamless operations across venues. The ideal candidate will be responsible for network administration, security implementation, and hardware management. Based out of the Greater Boston area, candidates s

This role requires strong hands-on technical experience, deep infrastructure and security empathy, and the ability to translate complex access control, identity, and session management requirements into powerful product capabilities. Keeper Security is seeking a Senior Technical Product Manager to l