Customer Service & Support Jobs

Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Strong written communication: your bug rep

The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-related inquiries across Revinate’s entire product suite with our external customers. The Technical Customer Support Specialist provides direct technical support on Revinate

Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you

Strong knowledge of post-sales business processes, including customer success, support, renewals, and the broader customer lifecycle, with a clear understanding of how systems influence retention and churn outcomes. In this role, you will take ownership of the systems that power Customer Success, Su

Excellent communication skills and comfort in customer-facing conversations. Technical Customer Support Associate. This is an external-facing role which will communicate directly with customers and collaborate regularly within our internal Delivery, CS, Engineering and Product teams.

Technical Leadership & Team Management. Own the architecture and design of scalable, real-time communication systems using Python, Node. Prioritize development tasks and manage the product backlog to ensure timely delivery.

You will work closely with early adopters, customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications. Track record of effectively collaborating with engineering/QA to define, design, and deliver the produc

Keeper Security is seeking a Senior Technical Product Manager to lead and evolve KeeperPAM, our next-generation Privileged Access Management platform designed for today’s hybrid enterprise. Prioritize and manage the product backlog based on customer value, technical feasibility, and strategic impa

Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, readin