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We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Sit at the closest possible distance to real customers solving real security problems. Work directly with technical founders who treat supp
Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. As a Support Specialist, you
The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-related inquiries across Revinate’s entire product suite with our external customers. The Technical Customer Support Specialist provides direct technical support on Revinate
Find your next job here! Will train the right candidate! Average salaries from $18 - $47/Hr, full time and part time shifts available now! Hiring for: Customer Support.
Technical Customer Support Specialist. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Strong ability for technical troubleshooting and root cause analysis, being able to diagnose 'why' something isn't working.
Strong Customer Support Excellence skills focusing on delivering support within agreed timelines to high standard. Time/Kronos-UKG Pro WFM/Time and Labor preferred). Pay period close procedures - Sign off and produce SAP timefiles for Payroll.
Director of Technical Account Management, Customer Success. As the leader of Technical Account Management & Customer Success for a pioneering DLP AI platform, you'll turn complex cybersecurity challenges into seamless winsonboarding global teams, preventing data leaks before they happen, and proving