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Prior call center or customer service experience. Genesis Call Center recruits, trains, and manages U. Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. Communicate with customers throu