Gathering details
Loading data
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests W
Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Sustains exceptional level of k
Provide top-tier customer service to both internal and external clients. Commitment to delivering high-quality customer service. Strong communication and interpersonal skills to collaborate effectively with the team.
To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. Communicate with customer and with customer service on drivers schedule. Fielding customer service inquiries.
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, readin
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. Have
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.