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Collaborate with our Client Platforms Development Teams to identify work being done on upcoming Agile sprints and how these changes might impact Client Platforms Support with regard to customer impact. Strong communications skills, adaptability, and the ability to work collaboratively with associate
As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our pr
In this role, you will take ownership of the systems that power Customer Success, Support, and Community workflows, with a strong focus on the Zendesk platform and the broader support technology ecosystem. The Customer Success IT team builds and supports the systems that help GitLab's post-sales tea
Work From Home: Support a Medical Transportation Client Through the Arise® Platform. Support well-known client programs from the comfort of your home. There's no degree required - just a strong focus on customer care and the ability to complete the platform's virtual certification program.