Customer Service & Support Jobs

Work directly with technical founders who treat support as a product surface, not a cost center. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. Strong written communication: your bug rep

Act as a subject matter expert for Narmi products, providing information and empowering customers with available self-service tools. Identify and advocate for opportunities to improve the customer support and product experience. Technical Customer Support Associate.

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,

Prioritize and manage the product backlog based on customer value, technical feasibility, and strategic impact. Tools to support communication, collaboration and to securely store your data. This role requires strong hands-on technical experience, deep infrastructure and security empathy, and the ab

The Technical Customer Support Specialist will be a crucial point of contact for our clients in resolving technical support-related inquiries across Revinate’s entire product suite with our external customers. The Technical Customer Support Specialist provides direct technical support on Revinate

Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs,

The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-t

Excellent written and verbal communication skills- you can simplify technical topics for non-technical users. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone). Technical Customer Support Specialist.

We're hiring Call Center Representatives who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution. Our Call Center Representatives are responsible for managing overdue accounts and recovering outstandi

Excellent verbal and written communication skills with a positive phone demeanor and the ability to connect with customers. Manage and respond to customer communications received through multiple channels including phone, email, text, and social platforms from potential or existing customers. Exceed

Advance Product Lifecycle Management processes and tools to be supported by the Product Management teams. Ensure collaboration of Technical Product Management team with venders for product maintenance activities including product obsolescence, redesign, etc. The position is responsible for building,

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. Field escalated calls from CSRs and overflow calls from agent queues.