Customer Service & Support Jobs

Support well-known client programs from the comfort of your home. Work From Home: Support a Medical Transportation Client Through the Arise® Platform. One program now available involves assisting customers for a non-emergency medical transportation company.

We are looking for an experienced GTM (Go-To-Market) Lead Change Management professional to drive end-to-end change enablement, product due diligence coordination, and risk approval support across strategic product launches and enhancements. GTM Lead Change Management & Product Due Diligence / Ris

This position is responsible for providing high-quality Treasury Management (TM) service and operational support to business customers by performing accurate product setups and maintenance, delivering customer training and installations, troubleshooting issues, and supporting clients and internal pa

As a Product Manager in Customer Identity and Access Management (IAM) Platform within the Chief Technology office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. Develops a product strategy and product vision that delivers value

Client Success Representative Job Responsibilities: Serve as the first point of contact for clients, managing a high volume of inbound calls while identifying opportunities to enhance coverage and client value Support licensed producers by processing policy changes and preparing accounts for remarke

The Cigna Group is hiring a Product Management Contract Associate to support its 340B direct replenishment pharmacy program. The candidate will resolve billing, invoicing, and operational issues by working with cross-functional teams such as product, finance, and account management. Product Manageme

Schedule: Monday - Friday, 8:00 AM - 5:00 PM Summary This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. Knowledge of commercial banking products, including

Experience leading product management, technical product management, enterprise platform products, data and analytics platforms, AI/ML products, developer platforms, AI-enabled software delivery, or enterprise technology initiatives. You will align platform investments with enterprise priorities, en

Knowledge Management, Customer Support Operations, or Technical Program Management, with at least 3+ years in a leadership/management capacity. The "Knowledge Management Manager" role acts as the link between high-level executive strategy (AI-driven support, organizational transformation) and the ta

You will lead the product management team focused on defining the features and strategy of our core client service platforms including digital experience for internal users including Onboarding / KYC, client service desktop, case management and the core orchestration technology to enable business gr

Five or more years in program/project leadership for customer migrations, product/platform transitions, systems implementations, and/or analytics-driven operational support. Core skills: current/future-state assessment, gap analysis, requirements definition, risk/issue management, and executive-leve

Collaborate closely with internal coverage, product, and investment teams to support client engagement and product positioning. Excellent communication, organizational, and relationship management skills. Deliver and support thought leadership on DC investment menu construction, private markets inte

You will lead the product management team focused on defining the features and strategy of our core client service platforms including digital experience for internal users including Onboarding / KYC, client service desktop, case management and the core orchestration technology to enable business gr

Collaborate closely with internal coverage, product, and investment teams to support client engagement and product positioning. Excellent communication, organizational, and relationship management skills. This role requires a proactive, detail-oriented professional who is passionate about retirement

Experience: 8+ years in Knowledge Management, Customer Support Operations, or Technical Program Management, with at least 3+ years in a leadership/management capacity. The "Knowledge Management Manager" role acts as the link between high-level executive strategy (AI-driven support, organizational tr