Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service. As a Cu
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. You'll be assigned an S
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. The ability to understand and empathize with our custome
We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Read and strictly follow the In-Home Usage Test Daily S
A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performanc
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls). Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction. This program needs customer-focused individua