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Action internal support requests such as, demo configuration and support, document preparation, customer notifications and NetSuite administration. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for o
If you enjoy solving systems problems that have a direct impact on customer retention and long-term success, you'll find meaningful work here. You will work closely with leaders across Customer Support, Customer Success, and Community to design a more connected post-sales systems landscape. In this
As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority. Minimum 2 years experience in online customer support,
Experience in Program Management and/or Customer Support Experience working with SAP system Strong problem-solving skills Ability to manage multiple and competing priorities Proficient knowledge in all MS office applications (Excel, Word, Outlook, PowerPoint, etc. Analyzes customer spare parts requi