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Solarity Credit Union is seeking a Contact Center Supervisor in our Member Contact Center at our North 5th branch in Yakima Assist the Contact Center Manager to build, develop and manage the guides to achieve first contact resolution with a focus on self-service adoption for our members benefit; utilizing Salesforce 100% of the time to enhance the member experience A day in the life of our Contact Center Supervisor
Contact Center Supervisor - Onsite Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Contact Center Supervisor We're looking for a leader who has a track record of driving exceptional results in a customer-centric call center environment
Contact Center Supervisor Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Contact Center Supervisor Our goal is to empower individuals to take back their lives from challenging health issues through cutting-edge treatments like TMS and Ketamine
The Contact Center Supervisor is the first line expert in the areas of State and Federal Unemployment (UI) laws, rules, regulations, policies, and procedures for the filing of claims for unemployment insurance benefits The Contact Center Supervisor provides technical assistance and training to staff on all aspects of the claims taking process thereby ensuring that staff have an adequate and current understanding of laws, regulations, policies, and procedures The Contact Center Supervisor evaluates work product through the review of automated data, the monitoring of phone calls for quality control, and the review of written determinations and calculations of wages and benefits
We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve The Solisteam is establishing a dynamic culture of “work hard, play hard” and is looking for the next all-star to add to its roster The Contact Center Supervisor is responsible for supervising and mentoring the Solis Patient Access Representative
Position Title: Contact Center Supervisor Reports to: Contact Center Manager This position is primarily responsible for the development of contact center staff
We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve As the nation’s leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization The Solis team is establishing a dynamic culture of “work hard, play hard” and is looking for the next all-star to add to its roster